We are looking for a motivated and techsavvy IT Support Intern to join our IT Operations team. The intern will assist in daytoday technical support activities troubleshooting system maintenance and user assistance.
Key Responsibilities
- Provide firstlevel technical support for hardware software and network issues.
- Assist with installation configuration and maintenance of desktops laptops printers and mobile devices.
- Help manage user accounts email setups and access permissions.
- Support daily IT operations such as ticket logging issue tracking and documentation.
- Work with the IT team to troubleshoot network connectivity issues.
- Assist in asset inventory management and routine system audits.
- Perform basic troubleshooting of applications used by employees.
- Support onboarding/offboarding activities (device setup accounts permissions).
- Maintain clear documentation of incidents resolutions and procedures.
We are looking for
- Pursuing or recently completed a degree/diploma in Computer Science IT or related fields.
- Basic understanding of computer hardware operating systems (Windows/macOS) and networking fundamentals.
- Familiarity with Microsoft 365 email clients and common office applications.
- Good problemsolving skills and eagerness to learn.
- Strong communication and customerservice orientation.
- Ability to work in a team and follow instructions effectively.
Preferred (Nice to Have)
- Knowledge of Active Directory basic ITIL concepts or ticketing tools.
- Experience with troubleshooting common enterprise applications.
- Basic scripting knowledge (PowerShell Python) is a plus.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Required Experience:
Intern
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries