TPA Administrator – Group Benefits Programs
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities Group Benefits Administration
- Administer enrollments changes and terminations
- Maintain data accuracy across systems
- Meet SLA and KPI standards
- Support onboarding and implementations
- Resolve eligibility and coverage discrepancies
Billing and Financial Management
- Manage billing cycles
- Perform reconciliations
- Resolve variances with finance and carriers
- Support audits
Client Advisor and Carrier Relations
- Act as operational contact
- Handle complex inquiries
- Support advisor relationships
- Provide administrative recommendations
Technology and Process Optimization
- Use Segic platform and Microsoft 365 tools
- Support automation initiatives
- Participate in system improvements
Qualifications :
Qualifications
Education
- University degree or equivalent experience
- Asset: CEBS / GBA designation
Experience
- 2 to 4 years in group benefits or TPA services
- Experience with SaaS platforms and implementations
Technical Skills
- Advanced Microsoft 365 (Excel Power Query Teams SharePoint)
- Experience with HRIS / benefits platforms
Core Compentancies
- Bilingual French and English (asset)
- Client-focused mindset
- Strong analytical skills
- Excellent organization and attention to detail
- Team collaboration and leadership
Additional Information :
At Segic we value the sharing of ideas and expertise. We believe that collaborative creation and freedom of thought drive innovation. You are at the heart of our companys mission nothing less. If you enjoy teamwork and tend to see the glass half full send us your résumé. We look forward to discovering what makes you stand out!
Remote Work :
Yes
Employment Type :
Full-time
About Company
Segic is a young, dynamic and innovative IT company specializing in group benefits. We meet the growing needs for flexibility and a global approach to employee benefits, while offering the possibility to customize programs according to the unique expectations of employees and employer ... View more
