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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
Collaboration with community-based organizations (i.e. local non-profits local trade associations faith-based organizations) to create outreach opportunities in low-and-moderate income and underserved geographies and increase opportunities to enhance financial literacy that will foster community growth through homeownership.
Collaboration with internal partners (i.e. loan originations branch partners CRA small business wealth) to create outreach opportunities that will offer a full suite of financial solutions in the communities we serve specifically low-and-moderate income and underserved geographies.
Explore and deliver CRA volunteer opportunities where there is a large concentration of Truist teammates throughout the footprint.
Manage Community Advisory Council relationships and meetings by engaging community partners quarterly to share and develop opportunities that foster community growth.
Manage Performance Grant relationships in collaboration with sales partners to create opportunities to provide financial and homebuyer education in low- and moderate income and underserved geographies.
Manage monthly/quarterly reporting to show outreach efforts and opportunities as it relates to department goals.
Manage and coordinate project planning activities associated with outreach events by devising a feasible plan that achieves the goals and objectives of the outreach in alignment with the business strategy.
Understanding of the expectations of the outreach events including defining problems scoping the parameters collaboration across teams and lines of business and identifying structures of authority for process and decision to determine resource requirements.
Measure outreach project performance using appropriate systems tools and techniques for reporting up to Community Outreach and Engagement Leader.
Uses appropriate verification techniques to manage changes in scope schedule and cost. Manages comprehensive documentation around the outreach event to identify and resolve issues and escalate more complex issues to Community Outreach and Engagement Leader as needed. Serves as an individual contributor and works under general guidance.
Perform risk management to minimize risk associated with outreach projects. Identifies and resolves potential obstacles associated with outreach project inclusive of timelines budgets cost adjustments and resources.
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors degree in a relevant field or an equivalent combination of education and work experience. Understanding of project management framework and methodologies as it relates to managing outreach events.
Possesses skills and experience in developing and implementing processes standards and operational plans that will have an impact on the achievement of functional results.
Ability to lead projects resolve issues communicate with and influence others conduct negotiations and manage to stringent timelines for project deliverables. Working knowledge of cost and risk management practices.
Demonstrated understanding of business and technology organization resources priorities needs and policies. Demonstrated ability to make decisions under pressure and bring clarity to ambiguous assignments. Demonstrated ability to effectively manage time delegate and problem-solve. Working knowledge of business matters finance planning and forecasting.
Excellent verbal and written communication skills.
Ability to represent Truist in a professional and engaging manner and in large group settings
Proficient in Microsoft Office and strong organizational skills and the ability to multi-task.
Preferred Qualifications:
Advanced degree in a relevant field of work (e.g. MBA). CAPM or working towards PMP Experience leading projects or parts of projects in a matrix organization Knowledge of management and planning systems theory and practical application to complex initiatives
5 years experience managing community-based relationships and CRA Banking or Mortgage experience.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
Required Experience:
Manager
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