Academic Advising Assistant
Share
Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
The Academic Advising Assistant plays a key role in student retention supporting new and continuing students throughout their tenure at Mount Royal University through referral to services assisting with the explanation of policy and the building of meaningful connections.
Working within the department of Academic Advising this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.
Responsibilities
Administrative Support (50%):
Engage with student inquiries across multiple channels (email phone drop-in) with a focus on timely accurate and student-centred communication that reflects advising best practices and builds trust.
Refer students to campus supports and services (e.g. Access and Inclusion Services Student Learning Services Financial Aid Wellness) to address barriers to success.
Participate in advising team meetings institutional training and other relevant activities to promote shared learning and collaboration.
Possess strong working knowledge of Mount Royal Systems (Google Suite mruGradU8 Banner etc.).
Advising and Registration Support for Students (35%):
Contribute to the consistency and quality of advising services by reviewing and enhancing student-facing tools resources and communication materials.
Assist students by directing them to institutional policies procedures and graduation requirements.
Teach students how to access and interpret key advising tools (e.g. mruGradU8 program planning guides academic calendar and the MRU website).
Support any events or initiatives that are hosted by Academic Advising Services.
Data Management (15%):
Assist with reporting data collection and documentation to support advising operations.
Maintain accurate advising notes on behalf of Academic Advisors understanding POPA regulations and best practices for record keeping.
Qualifications
- High School Plus Additional Course Work
- 6 - 12 months experience
Salary: $15.00 per hour
Closing Date: March 20 2026
A cover letter andresume should be submitted in one .pdf document. Please title your .pdf document as follows: Last NameRequisition NumberDocument (ex. ).
Required Experience:
Junior IC
Key Skills
- Experience Working With Students
- Presentation Skills
- Project / Program Management
- Organizational skills
- Ellucian
- Records Management
- Academic Advising
- LMS
- Teaching
- Program Development
- Public Speaking
- Writing Skills
About Company
Whether it’s a dream job or graduate studies, your journey to becoming something more starts at Mount Royal University.
