POSITION PURPOSE:
To perform the supervision of team members by proactive interactive and reactive leadership allowing each member of the team to feel confident and to completely satisfy our guests during their meal experience.
ESSENTIAL FUNCTIONS: (include the following. Other duties may be assigned.)
To ensure that employees are in for their shift on time to document and inform management when employees are tardy or absent
To attend pre-service briefings for daily updates ensuring tasks are followed up efficiently prior to guests arrival
To ensure that mis en place levels are maintained accurately
To co-ordinate the service of food and beverages efficiently and accurately
To prepare and present bills accurately
To identify and help coordinate out any specific training and development needs among the team
To respond proactively to guest queries ensuring that appropriate action is taken in the absence of the manager/assistant followed by effective communication
QUALIFICATIONS:
Education:
Associates degree in field applicable to hospitality management.
Experience:
Two to three years of restaurant supervisory experience.
Required Experience:
Manager
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