Supervisor, Installation

Build your best future with the Johnson Controls team

As a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!

What we offer

• Competitive salary and bonus plan
• Paid vacation/holidays/sick time -15 days of vacation first year
• Comprehensive benefits package including 401K medical dental and vision care -Available day one
• Extensive product and on the job/cross training opportunitieswith outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us Out:A Day in a Life at Johnson Controls:

What you will do

As an Installation Supervisor in the Johnson Controls Fire Installation department you will serve as the branch leader responsible for driving the successful delivery of all installation this role you will oversee the coordination of personnel and materials to ensure timely and accurate completion of electronic system installations. You will lead the execution of business strategies guiding and coaching your team to meet customer expectations and achieve financial goals. Your leadership will be key in fostering strong relationships and ensuring operational excellence across all installation activities.

How you will do it

Role Responsibilities:

• Revenue Responsibility- Including implementing plans programs and processes designed to meet and exceed corporate goals and objectives of the Installation business including revenue and profitability.
• Customer Satisfaction - Responsible for maintaining effective customer communications along with building solid customer relationships. Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning Installation and collection issues thereby minimizing customer concerns and enhancing customer relations.
• Productivity Improvement- Responsible for setting fair and effective performance measurements that will motivate technicians to achieve and/or exceed their assigned goals.
• Safety Compliance- Ensure that all employees comply with corporate safety programs. Responsible to ensure that employee safety training is complete and up-to-date. Complete all accident investigations in the office and in the field as required by the EHS policies. Complete monthly job site inspections as required by EHS policies

• Technician Support- On-call services 24/7 is required to assist the answering service with customer issues and direction with routing Service Technicians problem solving after hours phone and field technical support is required to ensure good customer relationships.
• Manage daily operation of all fleet vehicles used in the Installation department.
• Using independent judgment provide day-to-day direction to the work crew

Field Installation Responsibilities

• Installation Servicing Programming of Installation project equipment per design and specifications.
• Works safely and responsibly to avoid injuries damage to property loss of unused materials and cleans up installation debris.
• Contacts customers prior to the date of scheduled installation to verify schedule.
• Tests operation of installed system to ensure proper functionally and approval from local AHJ.
• Reads building electrical blueprints as required.
• Work with Project Coordinators to coordinates project installation with customers and contractors
• Coach and mentor less experienced installers
• Plan schedule supervise and control installations
• Partner with sales organization to during pre-bid process to ensure accuracy of upcoming projects
• Manage field resources to align with current and future project needs and customer obligations(Electrical)

What we look for

Required

• Demonstrate supervisory/leadership abilities to include training team building presentation and negotiation skills district administration and effective interaction with internal and external customers.
• NICET Level II Certification in Fire Alarm Systems.
• Bachelors Degree preferably in a Business or Engineering discipline or equivalent experience.
• Minimum of 5-10 years experience in Fire Alarm installation environment.

• Must have a valid drivers license and a driving record that meets company requirements.
• Minimum 5 years field experience.

HIRING SALARY RANGE: $ (Salary to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual group and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range we encourage you to apply. To support an efficient and fair hiring process we may use technology assisted tools including artificial intelligence (AI) to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details please visit the About Us tab on the Johnson Controls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.