Regional Business Continuity Program Lead Americas

About Citco

Citco is a global leader in fund services corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration we deliver end-to-end solutions and exceptional service to meet our clients needs.

For more information about Citco please visit

About the Team & Business Line:

The Regional Business Continuity Lead for the Americas is responsible for coordinating and administering the Business Continuity (BC) program across Citcos offices in the region. This role ensures regional alignment with global BC strategy while managing day-to-day program execution documentation stakeholder engagement and provision of administrative oversight.

The role requires strong organizational skills proficiency in business applications (Mainly Microsoft 0365 suite) and the ability to communicate influence and work effectively with stakeholders across multiple levels of seniority. The successful candidate will combine program management disciplines with excellent communication and documentation practices to ensure consistent delivery of quarterly and annual business continuity objectives.

Key Responsibilities

• Coordinate and manage the Business Continuity program across the Americas.
• Support implementation of global BC standards initiatives frameworks and policies at regional level.
• Track report and assist local offices progress with quarterly and annual BC deliverables.
• Including but not limited to the facilitation of risk assessments business impact analyses plan maintenance and testing.
• Drive continuous improvement of regional BC processes and documentation.

Required Skills & Experience

• Experience in Business Continuity Risk Management Program Management or related discipline. Financial Services experience (nice to have)
• Microsoft Office Suite (Excel Word PowerPoint Outlook)
• SharePoint administration and content management
• Salesforce administration and reporting (nice to have)
• Excellent written and spoken English communication skills.
• Demonstrated stakeholder management experience across multiple organizational levels.
• Strong organizational documentation and time management skills.
• Ability to manage multiple priorities and deliver against deadlines.
• Experience working in a regional or global organization preferred.
• Familiarity with industry standards such as ISO/SOC2 preferred.
• Experience using emergency communication software (Onsolve Alertmedia etc).
• Experience using BCP software (Riskonnect Fusion Risk Management etc.)
  

Key Competencies

• Program and process management
• Attention to detail and documentation discipline
• Stakeholder engagement and communication
• Administrative organization and follow-through
• Analytical and reporting capability
• Self-starter with ability to work independently

Education & Qualifications

• Third level degree in Business IT Risk Management or related field (or equivalent experience).
• Business Continuity certification (e.g. CBCI ISO 22301) preferred but not required.

Our Benefits

Your well-being is of paramount importance and central to our success here at Citco. Citcooffers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role experience skillset market conditions etc. Furthermore qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical dental and vision coverage short and long-term disability benefits a retirement savings plan tuition reimbursement mental health and wellness support parental leave and more. Additional details about our total rewards package will be shared during the hiring process.

At Citco we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength fostering innovation mutual respect and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you please let your recruiter know.

As an equal opportunity employer Citco adheres to making all employment and personnel decisions without discriminating based on race color creed religion sex physical disability mental disability age marital status sexual orientation citizenship status national or ethnic origin or any other protected believe that an inclusive workforce not only enriches our company but also drives us towards greater success.

Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization.