Customer Engineer
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Job Location:
Carrollton, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Why Join Us:
We value our people and offer generous benefits - Medical Dental Vision benefits start day ONE! PLUS: Paid time off 401K paid maternity/paternity leave tuition reimbursement pet bereavement and more!
There is a reason we boast numerous awards like Great Place to Work Certified and Best Place to Work For Moms Dads LGBTQ and Veterans (just to name a few). At Deluxe we know that great people make a great organization.
A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why we heard the people benefits family/home time diversity and team culture.
Responsibilities:
The Customer Engineer position is responsible for the emergency repair and on-going maintenance required to ensure the optimum performance of the users electronic and hardware systems. The focus of the position is to perform the day to day functions of machine repair and maintenance including troubleshooting.
Respond to operator placed service calls and perform day to day troubleshooting repair and maintenance for equipment which mainly include but is not limited to mail handling sorting opening and document scanning equipment from manufacturers such as OPEX NCR and IBML.
Supportoperatorsleads and managers to determine equipment issues and implement emergency repairs of equipment in a timely manner.
Complete and document all scheduled maintenance of equipment as required.Manage inventory of spare parts.
Repair and rebuild sub-assemblies of equipment components such as shaft belt feeder and electrical assemblies.
Basic Qualifications:
Must be 18 years of age or older
Preferred Qualifications:
High School/GED
Mechanical aptitude
Excellent communication skills both verbal and written
Strong computer and server skills with basic networking knowledge
Benefits
In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:
Healthcare (Medical Dental Vision)
Paid Time Off Volunteer Time Off and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .
Required Experience:
IC
Key Skills
- Debugging
- Remote Access Software
- IT Service Management
- IOS
- Multithreading
- VPN
- Neo4j
- FISMA
- SSO
- Github
- Google Suite
- Troubleshooting
About Company
From payments to promotional products, digital marketing, incorporation services and more – Deluxe has been supporting businesses and financial institutions for over 100 years.
