Manager of Business Analytics Fraud

At Koalafi we believe in a world where no one has to put an important purchase on hold. Thats why were making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers while increasing sales and strengthening customer loyalty. Their 2M customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200 Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how were transforming the financing experience and joining our team

About Koalafi

At Koalafi we believe in a world where no one has to put an important purchase on hold. Thats why were making it easier for more people to pay for big purchases over time.

Over 17000 retailers rely on us to match their customers to a payment plan clearly and quickly all while reflecting well on their brand. Their 2M customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200 Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

What Youll Do

Fraud is one of the largest challenges plaguing financial institutions today with an estimated$27billionin annual losses from identity theft alone1. In addition to identity theft there is a growing trend of synthetic IDs manipulated IDs andscamincidents.

Koalafiis continuing to scale its payments and financing platform acrossdirect-to-consumerandmerchant channels. As fraud attack strategies evolve alongside this growth the company is investing in stronger and more adaptive fraud defenses. TheManager of Business Analytics Fraudwill report directly to theDirector of Fraud Strategy & Analyticsand playa central rolein developing andoptimizingKoalafisfraud risk strategy.

This role willleadanalytical efforts todevelop and iterate fraud policies evaluate new fraud defense capabilities and data sources and strengthen fraud monitoring and reporting frameworks. The position will focus on improvingKoalafisresilience against evolving fraud trends while enabling responsible growth across new products channels and partners. This individual will serve as a key analytical partner toProduct Engineering Risk Operations and other cross-functional teamsto ensure fraud controls are effectively embedded in customer and merchant workflows.

Fraud Policy Development

Lead the analysis and continuous improvement ofKoalafisfraud defense framework including policies decision rules thresholds and model targeting.

Responsibilities include:

• Analyze fraud trends and attack patterns to continuously strengthen automated and manual fraud defenses.

• Develop anditeratefrauddefensestrategy (rulespolicies thresholds decision logic)tomaintainstrong protection against both ambient fraud activity and coordinated fraud attacks.

• Design and implement defenses tailored toemergingchannelsincluding direct-to-consumer to support enterprise-wide scaling initiatives.

• Evaluate and integrate new fraud detection capabilities tools and third-party data sources that improve risk detection and operational efficiency.

• Enhance andoptimizemerchant-level fraud risk monitoring and reportingidentifyingpatterns that mayindicatemerchant abuse or elevated risk exposure.

Monitoring Suite & Risk Reporting

Improve and scale the fraud monitoring framework to ensure early detection of emerging threats and clear visibility into fraud performance.

Responsibilities include:

• Develop and enhance fraud monitoring dashboards andreportingthat trackfraudperformance metrics and trends acrosscustomer segmentsmerchantverticals and channels.

• Build analytical tools and monitoring processes designed todetect segment-level anomalies and emerging fraud patterns.

• Implement automated alerting and anomaly detection to enabletimelyresponseto new fraud threats.

• Partner with Analytics and Data teams to ensure fraud metrics and reporting areaccurate scalable and aligned across systems.

Product Launch Support & Ad Hoc Analysis

Support new product launches and business initiatives byprovidinganalytical insights into fraud risk and mitigation strategies.

Responsibilities include:

• Support product designand rolloutdecisions by quantifying trade-offs amongfraud risk approval rate unit economics and customer experience.

• Conduct targeted analyses to evaluate fraud exposure acrossnewmerchantpartners verticals and products.

• Monitor fraud performance during product launches pilots and scaling phasesidentifyingearly indicators of emerging risk.

• Provide ad hoc analytical support for fraud strategy initiatives and evolving risk mitigation efforts.

Cross-Functional Influence & Execution

Serve as a key analytical partner across teams to ensure fraud defenses are embedded effectively withinKoalafisproducts and operational processes.

Responsibilities include:

• Partner closely withProduct and Engineering teamsduring product development to ensure fraud risk controls are built into key workflows.

• Collaborate withRisk Operationsto ensure manual review processes align with fraud policy intent and evolving fraud patterns.

• Provideanalytical insights that support clear decision-making across stakeholders and initiatives.

• Help drive alignment across teams by defining project milestones delivering analytical insights andmaintainingeffective communication with key stakeholders.

About You (Qualifications)

• Bachelors degreerequired in a quantitative field such asStatistics Mathematics Economics Business or Engineeringpreferred

• 5 years of experienceinan analyst data science or consulting role

• 3 years of experience in fraud risk analytics

• Experience in consumer financing industry such ascredit cards personal loans auto loans BNPL or similar fields

• ProficiencyinExcel SQL and Pythonfor data analysis

• Exceptional attention to detail and strong problem-solving skills

• Ability to developstrategic project plans andexecute againstthem

• Desire to work in afast-paced dynamic entrepreneurial environment

• Strongwritten and verbal communication skills

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation trust and ownership. Youll get outside your comfort zone build meaningful relationships and most of all take charge of projects that ultimately help people get the things they need most.

Benefits:

At Koalafi you will have a direct impact on our products and help shape the companys success. We offer competitive compensation & benefits packages to keep you at your best:

• Comprehensive medical dental and vision coverage
• 20 PTO days 11 paid holidays
• 401(k) retirement with company matching
• Student Loan & Tuition Reimbursement
• Commuter assistance
• Parental leave (maternal paternal)
• Inclusion and Associate Engagement Programs

Who we are & what we value:

• We focus on whats most important
• We set clear expectations and deliver
• We embrace challenges to reach our full potential
• We ask How can this be better
• We move fast together