Principal Associate, Workforce Planning & Ops.

Mexico City - Mexico

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

WeWork Reforma Latino (97001) Mexico Ciudad de Mexico Ciudad de Mexico

Principal Associate Workforce Planning & Ops.

As a Principal Associate of Workforce Planning you will support implementation of Capital One Mexico workforce strategies by analyzing trends and forecasting talent needs to ensure the right talent is in the right place at the right time to support our goals and strategic objectives

You will work with smart and passionate people to deliver results that have a direct impact on the business. You will demonstrate organizational agility to adapt to changing demands. You get technology analytics and use data to help illuminate the truth prioritize teamwork seek opinions of others and create a collaborative and fun environment.

Responsibilities include:

Consolidating data from disparate sources to create a single source of truth.
Work independently to interpret and develop solutions to complex business challenges that have a significant impact on the function or branch
Identify areas for improvement in operational processes and implement solutions to enhance efficiency and productivity.
Address operational issues and challenges finding solutions and implementing changes to prevent future problems.
Work with other teams to achieve organizational goals ensuring alignment and effective communication.

The person will:

Clearly explain complex data findings to stakeholders.
Develop and implement analytical frameworks to monitor and optimize the concrete impact our initiatives are having on our objectives.
Analyze data to identify patterns and draw meaningful conclusions.
Embrace a culture of continuous improvement seeking out opportunities to optimize processes and enhance performance.

Basic Qualifications:

Intermediate-Advanced English fluency.
Bachelors Degree.
At least 1 year of process management/workforce planning experience.
Experience in communicating and collaborating with multiple partner groups.
At least 2 years of experience working on high level projects .
Experience with Google Sheets (part of G Suite) using advanced lookup & reference conditional logic calculated fields array formulas and Apps Script.

Preferred Qualifications:

1 years of experience involving organizational design staffing and/or budgets.
1 years of experience in Looker Studio

At Capital One we respect individual differences in culture religion and ethnicity. Likewise we promote equal opportunities and development for all the hiring process we seek to provide equal employment opportunities to candidates regardless of race color religion gender sexual orientation marital or civil status national origin disability or any other situation protected by federal state or local laws.

For technical support or questions about Capital Ones recruiting process please send an email to

Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe any position posted in the Philippines is for Capital One Service Corp (COPSSC) and any position posted in Mexico is for Capital One Technology Labs Mexico.

Required Experience:

Staff IC

WeWork Reforma Latino (97001) Mexico Ciudad de Mexico Ciudad de MexicoPrincipal Associate Workforce Planning & Ops.As a Principal Associate of Workforce Planning you will support implementation of Capital One Mexico workforce strategies by analyzing trends and forecasting talent needs to ensure the ...