IT Support Technician

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: 1 hour ago

Vacancies: 1 Vacancy

Job Summary

Troubleshooting desktops and printers Warehouse and Distribution center experience Network troubleshooting Service Now tool knowledge IT Stockroom Management	How do you troubleshoot desktops and printers Can you explain your experience working in a warehouse or distribution center environment How do you troubleshoot network issues What is your experience with the Service Now tool How do you manage IT stockroom inventory and respond to technical inquiries from customers	Must Have Technical/Functional Skills Knowledge of trouble shooting of desktops Printers Working experience in warehouse Distribution center Basic Knowledge of network trouble shooting Knowledge of Service Now tool Roles & Responsibilities Point of Contact for Shepherdsville location Train all new onboards on Mckesson knowledge and procedures as well as proprietary software(scale server) Responsible for troubleshooting installation maintenance and service on designated equipment. Deploy EUC devices and Equipment with the defined SLA. Troubleshoot and fix issues with laptops printers and Mobile. IT Stockroom Management respond to customer inquiries regarding technical issues and management of escalations handle customers complaints and ensure customer satisfaction during closure.

Troubleshooting desktops and printers Warehouse and Distribution center experience Network troubleshooting Service Now tool knowledge IT Stockroom Management How do you troubleshoot desktops and printers Can you explain your experience working in a warehouse or dist...