Administrative Coordinator

Job Description

If you are the person people rely on to keep things organized follow through on details and ensure nothing is missed this is the role for you. We are looking for someone who takes ownership of their work stays on top of multiple moving pieces and helps keep the day running without things falling apart behind the scenes.

In this role you will support our Location Management Team by handling the administrative and coordination work that keeps the operation moving. This includes managing accident documentation supporting claims processing assisting with billing and reporting and maintaining clear organized records across locations.

You will:

Claims and Accident Support:

• Collect and organize accident reports and checklists

• Gather supporting documentation including rental agreements check-out slips police report numbers impound documentation witness statements and damage estimates

• Upload vehicle damage photos accident reports repair estimates check-in and check-out slips rental agreements and related documentation into the claims system

• Communicate with claim coordinators and fleet partners escalating issues to the General Manager or claims team as needed

Administrative and Accounting Support:

• Assist with billing research and accounts receivable tasks

• Reconcile petty cash as directed by the General Manager

• Complete new hire paperwork and support onboarding documentation

• Maintain accurate reports and assist with miscellaneous administrative projects

Customer and Vendor Communication:

• Respond to internal and external calls related to customers insurance carriers dealerships repair shops and vendors

• Assist with customer service adjustments as directed

• Maintain and manage the lost and found log including tagging items and coordinating customer contact

Requirements:

• Must be 21 years of age and hold a valid Drivers License

• Occasional weekends and holidays as needed

• Minimum of a High School diploma or equivalent

• Proficiency in Google Suite including Word & Excel

• Self-motivated excellent organizational skills and attention to detail

• Ability to function and act independently

• Ability to work in a fast-paced environment under short time constraints

We are committed to building a team that represents a variety of backgrounds perspectives and skills. Accordingly all members of society irrespective of age gender disability sexual orientation race religion or belief are encouraged to apply to join our team. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services be it for a few hours a few days a week a month or more on-demand or on subscription relying on a fleet of more than 250.000 vehicles equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental with a premium positioning Goldcar - a frontrunner at providing low-cost car rental services in Europe and Fox-Rent-A-Car one of the main players in the car rental market in the US with a value for money positioning.

Customers satisfaction is at the heart of the Groups ambition and that of our more than 8000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries.

More info at: