Digital Project Manager (Salesforce Services bFS)
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Description:
The client has strong growth ambitions for its Services Business.
To enable this acceleration the Services Business is performing a global transformation of its operating model processes and digital capabilities.
As a Digital Project Manager within the Services organization you will play a pivotal role in driving the deployment enhancement and adoption of digital solutions that enable Field Services and Service Operations teams to deliver exceptional customer outcomes. You will work within a dynamic cross-functional digital ecosystem alongside Deployment Leaders Business Analysts Integration Managers and technical experts to translate business needs into actionable digital roadmaps and ensure successful end-to-end delivery of digital capabilities across the global Services landscape.
Operating at the intersection of technology process and business transformation you will guide projects from conception to completion champion digital ways of working and help the organization adopt modern tools data-driven decision-making and seamless user experiences.
Your future duties and responsibilities:
Project Governance & Execution
Drive solution resources and ensure governance throughout the project lifecycle.
Build and execute the project plan while coordinating across multiple technology platforms.
Oversee project activities to ensure timelines are met and risks/issues are mitigated.
Report progress risks and decisions to the Program Manager.
Stakeholder & Business Alignment
Act as the primary liaison between business/zone stakeholders and the project team.
Confirm and onboard the project team before kickoff clarifying roles and responsibilities.
Collaborate with BRMs and business stakeholders for requirement gathering and alignment with project goals.
Testing & Cutover Support
Support business teams during UAT and ensure timely sign-off.
Coordinate with release managers to align release schedules with project timelines.
Assist with cutover activities and ensure deployment plans are well documented.
Change Management & Adoption
Facilitate understanding of deployment impacts and support training efforts.
Drive smooth adoption through change management and post-deployment follow-up.
Monitoring & Continuous Improvement
Track project progress against business requirements and report status and risks.
Collect post-deployment feedback to evaluate effectiveness and identify improvement opportunities.
Foster strong collaboration across teams and stakeholders.
Must Have Skills
Minimum 4 years of experience in IT Project Management
Experience managing global stakeholders and cross-functional teams
Strong communication and problem-solving skills
Experience in digital transformation or IT project delivery
Experience working with project management tools (e.g. Jira)
Bachelors degree in Business IT Engineering or related field
Fluent in English
Good to Have Skills
Experience with Salesforce CPQ
Experience with SAP systems
Knowledge of pricing systems and digital tools
Exposure to Field Service or Service Operations environments
Experience working in global enterprise environments
Familiarity with Agile / Scrum methodologies
Required qualifications to be successful in this role:
4 years of experience in managing IT projects.
Experience with managing global stakeholders
Strong grasp of pricing systems & digital tools
Experience with SAP Salesforce CPQ Jira will be an advantage
Excellent communication & problem-solving skills
Bachelors in Business IT Engineering or related
Fluent English
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Skills:
- Project Management
- Business Analysis
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
Key Skills
- Project Management Methodology
- Digital Marketing
- Content Management Systems
- Trello
- Basecamp
- Smartsheet
- Drupal
- Jira
- Project Management
- Project Management Software
- Microsoft Project
- Wordpress
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
