Manager, Sales & Commission Data Governance

Manager Sales & Commission Data Governance

Function: Revenue Intelligence & Sales Incentive Programs

Reports to: Director Sales Data Strategy Governance & Territory Management

Location: Pune

Role Overview

The Manager Sales & Commission Data Governance is responsible for leading and overseeing the governance validation and integrity of CRM opportunity data used for Sales Incentive Plan (SIP) calculations and decisions. This role manages a team of Sales & Commission Data Governance Analysts and serves as the operational owner of commission relevant CRM data controls ensuring consistent application of SIP rules policies and crediting logic. Acting as the primary escalation point between Sales Revenue Intelligence Finance Deal Desk and SIP Execution the Manager ensures that deal data flowing into incentive systems is accurate auditable and defensible materially reducing payout risk disputes and downstream adjustments.

Key Responsibilities

1. Team Leadership & Operational Oversight

Lead coach and develop a team of Sales & Commission Data Governance Analysts.

Set clear priorities workload allocation and quality standards for opportunity review and validation activities.

Ensure consistent application of SIP rules and governance standards across regions and deal types.

Review complex high risk or exception based opportunities prior to final SIP eligibility determination.

Define and own commission data quality metrics and success KPIs including error rates exception volumes validation pass rates and remediation timelines with regular reporting and root-cause analysis.

2. CRM Opportunity & SIP Governance Ownership

Own the end to end governance process for commissionable CRM opportunities.

Ensure validation of: o Deal value revenue amounts and contract attributes o Contract duration booking logic and SIP timing rules o Participant attribution credit splits and plan assignment logic

Serve as the final operational escalation point before opportunities are released into incentive calculation systems.

3. Data Integrity Controls & Audit Readiness

Owns accountability for data definitions quality standards lineage and downstream impacts across Sales Finance and Payroll.

Establish and maintain strong data governance controls for commission relevant CRM fields. Ensure audit trails documentation and approval evidence are consistently maintained.

Partner with Finance HR and Internal Audit to support audit reviews controls testing and remediation activities. Proactively identify systemic data risks and implement corrective actions.

4. Cross Functional Partnership & Escalation Management

Act as the primary operational interface with Sales leadership and Deal Desk on deal structure and data requirements o Revenue Intelligence and SIP Execution on eligibility and crediting decisions   

o Finance on revenue alignment and payout accuracy

Resolve disputes and data issues in a structured policy driven manner.

Escalate recurring issues policy gaps or system limitations to the Director of Sales Data Strategy & Governance.

5. Continuous Improvement & Standardization

Drive continuous improvement of CRM validation processes rules and controls.

Partner with Sales Data Strategy to enhance upstream automation and reduce manual intervention.

Contribute to the definition and rollout of global CRM data standards supporting SIP execution

. Support enablement by documenting governance standards common errors and required data practices.

Author maintain and version commission data and crediting governance policies including clear decision frameworks exception criteria and global vs. regional standards.

What Success Looks Like

High confidence in CRM data used for SIP calculations across all regions.

Material reduction in post-payout disputes manual adjustments and exceptions.

Strong audit outcomes with clear ownership documentation and controls.

Well-run scalable governance operation with clear accountability and decision frameworks.

Qualifications :

Required Experience & Skills

46 years of experience in Sales Operations Sales Incentives/Commissions Revenue Operations or Commercial Finance.

Prior people management or team lead experience in a data driven or controls oriented environment. Strong working knowledge of CRM systems (Microsoft Dynamics Salesforce or equivalent) including opportunity and deal workflows.

Deep understanding of sales incentive mechanics crediting logic and common risk areas. Strong judgment attention to detail and ability to operate confidently as a governance authority.

Excellent stakeholder management and communication skills including the ability to challenge constructively.

Preferred Qualifications

Experience supporting global or multi region sales organizations.

Hands-on experience with incentive compensation platforms (e.g. Xactly Anaplan SAP IC). Familiarity with audit compliance or SOX style control environments.

Experience partnering with Deal Desk Legal or Commercial Finance teams.

Strong Excel skills for data validation reconciliation and audit support.

Experience with MS365 Confluence SharePoint or equivalent for documentation and audit evidence.

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

For more information visit

Want to keep up with our latest updates

Follow us on: LinkedIn  Instagram  Twitter  Facebook

Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

No

Employment Type :

Full-time