Product ResearcherREF97330VGroup Manager RNA
Job Summary
Job Title: Product Research Analyst AI-driven Products
Department: Product & Design Team
Job Location : Any WNS India Location
Role Overview
As a Product Research Analyst your primary responsibility will be to conduct in-depth research into the competitive landscape identify emerging trends and analyze advancements in existing AI solutions. You will act as a decision-support partner to Product and Business leadership and help answer critical questions such as: should we proceed with building a product should we build vs partner and is an idea commercially and strategically viable. You will be instrumental in deriving valuable insights that inform the design and development of products for our offerings across industries. You will be expected to conduct & validate research findings ensure accuracy and report insights to key stakeholders to help shape product and service strategies. Additionally you will support product research efforts that inform roadmap prioritization identify innovation opportunities and ensure long-term product relevance. You will support product investment and roadmap decisions through opportunity sizing viability assessment competitive and feature gap analysis and user research while ensuring insights are evidence-based and decision-ready.
Key Responsibilities:
- Trend Identification
- Stay on top of emerging trends in AI technologies and services.
- Research the landscape for data analytics and AI related trends across various industries (such as retail CPG BFSI life sciences healthcare and travel).
- Analyze industry reports news sources and social channels to spot early indicators of trends that could influence the market.
- Identify shifts in customer preferences and emerging business needs that align with our capabilities.
- Competitive Landscape Analysis
- Research and map out competitive players in the data analytics & AI product and services space including direct indirect and substitute offerings.
- Conduct SWOT analysis (Strengths Weaknesses Opportunities Threats) for key competitors.
- Monitor and track competitors product releases market positioning and innovations.
- Compare competitive products and offerings to derive the technical and business differentiators.
- Product Research & Roadmap Insights
- Conduct research to evaluate product-market fit feature relevance and industry alignment.
- Identify white spaces and unmet needs in the market that can be addressed through product innovation.
- Partner with Product Managers to prioritise roadmap investments based on opportunity size business impact and strategic differentiation.
- Analyze product adoption trends user feedback and industry benchmarks to ensure continuous product evolution and differentiation.
- Product Viability & Opportunity Assessment
- Support opportunity sizing exercises (TAM / SAM / SOM revenue potential adoption likelihood) for new product ideas.
- Assess product viability by analysing market demand competitive intensity differentiation potential and execution feasibility.
- Provide research-backed inputs to build vs partner vs drop decisions.
- Clearly articulate go / no-go recommendations including assumptions and risks.
- Research Validation & Reporting
- Validate market research findings with both qualitative and quantitative data.
- Use surveys interviews and other data-gathering methods to confirm trends and insights.
- Prepare and present detailed research reports complete with actionable recommendations with identification of white spaces in the market.
- Summarize findings in a clear digestible format for leadership and cross-functional teams.
- Cross-Functional Collaboration
- Work closely with the product and product-marketing (GTM) teams to align on market insights and strategy.
- Collaborate with the GTM team to ensure that the competitive landscape and emerging trends are factored into go-to-market plans.
- Help identify new opportunities for products based on market research insights.
- Continuous Improvement & Learning
- Actively seek out new sources of market intelligence staying up-to-date with tools and methodologies.
- Participate in relevant industry conferences webinars and research groups to continually expand knowledge base.
Qualifications:
- Experience:
- 10 years of experience in product research competitive analysis or strategic insights in the analytics AI tech or SaaS industry.
- Familiarity with AI technologies machine learning data engineering frameworks and AI-driven products/services is highly preferred.
- Skills:
- Strong analytical skills with the ability to synthesize large sets of data and extract actionable insights.
- Excellent communication skills with the ability to present complex findings to non-technical stakeholders.
- Experience with research tools (e.g. Gartner Forrester Statista and others).
- Proficiency in data analysis tools like Excel Tableau or similar platforms.
- Strong written and verbal presentation skills.
- Demonstrated experience with opportunity sizing market modelling or business case development is a strong plus.
- Education:
- Bachelors degree in Business Market Research Economics Computer Science or a related field (Masters degree a plus).
- Mindset & Attitude:
- Proactive self-starter with a passion for continuous learning and innovation.
- Comfortable working in a fast-paced dynamic environment with multiple cross-functional teams.
- Detail-oriented with the ability to prioritize and manage time effectively.
Qualifications :
bachelors
Remote Work :
No
Employment Type :
Full-time
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more