Wrap Around Lead Navigator

Open: March 12 2026Close: April 1 2026Job Title: Lead NavigatorDepartment: Wrap AroundReports To: Program ManagerHours: 40 Hrs/Wk Full TimeSalary: Based on Salary MatrixBenefits Requisition: 868 *Salaries are market competitive. For accurate salary information call or email The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical dental vision life insurance a retirement/401(k) plan with profit sharing paid holidays and paid time off including birthday Summary: The Lead Wrap Around Services Navigator will work closely with the Wrap Around Navigators to assign clients staff on cases and assist with scheduling. The Lead Navigator will also work with program stakeholders clients and families to assist in the development of collaborative culturally-competent strengths-based individualized service plans assists in accessing referrals according to case plans review and monitor case/care plans according to established Duties and Responsibilities:Lead Duties:Provides oversight to Navigators. Position will review new cases and assign to Navigators. Position will ensure that Navigators case load is appropriate and make recommendations to Director when is responsible for meeting regularly with Navigators to consult on cases. Position will ensure that cases are moving progressively through program. Will act as a resource to Navigators to assist with difficult cases. Position is responsible for training new staff members and providing ongoing training for staff throughout employment. Navigator Duties:Responsible for carrying a minimal caseload of clients. Assists Navigators with clients as initial intakes of clients who are sent through the Wrap Around Department to determine where the case should be directed to assist in assessing initial needs and best course of action in meeting their needs; Creates care plans based on client and family needs; contacts specific stakeholders for services; refers client and family as needed;Coordinates staffing with stakeholders to ensure that clients needs are met and appropriate Wrap Around services are provided including cultural vocational education health counseling etc.;Ensures that clients receive follow-through from stakeholders services;Build positive relationships with community members families and internal and external stakeholders;Provides for flexibility in program case management to meet changing needs of client and/or family; meets with clients and families and Stakeholders often to follow up on referrals and progress of case plan and assess any need for changes;Provides client assistance as needed including coordinating transportation; client referrals and assistance to help client become involved in community;Continue program growth by researching and coordinating with agencies that participate refer and provide services to Wrap Around participants;Maintain the strictest adherence to confidentiality;Performs other duties as assignedSupervisory ResponsibilitiesThe position is responsible for training scheduling assigning clients and consulting with Navigators. Position will report any concerns to Director. Will act as supervisor in the Directors absence. Qualifications and RequirementsTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential and/or ExperienceMinimum requirement of a bachelors degree (BA) in social or health services and two-years experience in social or health services including experience in wrap around care case management training and working with Native American individuals and families; or satisfactory equivalent combination of education and experience. Experience as a supervisor/Lead Worker required. Intermediate computer skills in word processing spreadsheets databases and presentationsincluding Microsoft Word Excel and PowerPointis required. Language SkillsEmployee must demonstrate the ability to interact tactfully and positively with Tribal members community members external stakeholders and all levels of staff and management. Employee must maintain the highest and strictest level of confidentiality. The ability to read analyze and interpret common professional journals financial reports and legal documents; ability to write reports and business correspondence; and ability to effectively present information to management employees and groups of people is SkillsThe ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals and the ability to compute rate ratio and percent and to draw and interpret bar graphs is AbilityEmployee must possess independent decision-making skills; the ability to define problems collect data establish facts and draw valid conclusions; and the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete or Certificates Employee must have and maintain a valid Washington State drivers license and proof of insurance is required. The drivers license must not contain any restrictions that would otherwise prevent the employee from driving a GSA employee must pass a criminal background check prior to and periodically throughout employment and must not have any felony must be willing to attend and participate in appropriate educational training program(s) to enhance skill knowledge and of justice medical and social serviced provided by the Tribe and by external agencies;Must be able to work effectively with individuals groups and committeesPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential the ability to operate a typewriter personal computer multi-line telephone calculator facsimile and photocopier; Requires the ability to read write communicate and interpret information accurately in English; Requires the ability to concentrate and consistently produce accurate work; While performing the duties of this job the employee is frequently required to sit; use hands to finger handle or feel; reach with hands and arms; and talk or hear; The employee occasionally is required to stand and walk; The employee is occasionally required to stand and stoop kneel crouch or crawl; The employee must occasionally lift and/or move up to 30 pounds; Specific vision abilities required by this job include close vision color vision and ability to adjust focusWork Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level is moderate; The physical exertion is low to moderate; Generally work is performed in an office setting; There are frequent employee and client contacts and interruptions during the day; Requires occasional travel using employees own transportation; Employee may be exposed to outside weather conditionsThe Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of Preference Employer as Required by LawOnline Application Tips:1. If you are using a PC use Chrome. If you are using a MAC use Safari.2. Upload additional documents (resume cover letter letters of recommendation proof of Indian blood etc.) to the resume tab as one (1) PDF file or email documents to and we can add them to your online application. Please send in copies of any degrees or certificates that you have been awarded.3. Indian Hiring Preference send in the appropriate documentation for the category you select. If you have any questions about the hiring preference policy or what document to send in email us at or call .4. Provide 3 references (we cannot obtain references from direct family members mother father grandparents sisters brothers or children and this includes in laws). One reference must be your most recent supervisor. We prefer the rest of your references to include co-workers subordinates or other supervisors but we can accept a personal reference from someone who is familiar with your work ethic habits and attendance. You can send in letters of recommendation to To add more employment education references etc. click on the small sign at the top right corner of the page.6. When entering salaries only use numbers. Do not use any other characters (such as . or $)7. After you submit your application you will receive an email confirmation. If you do not receive an email please call the office to confirm submission.*Please do not wear perfumes colognes or strong scents to your interview. Some employees are you have any questions about the positions or the online application please call or email E. Portland Ave. Tacoma WA 98404