Head of Commercial Spares & Accessories
Share
Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About us
At Dyson we solve the problems others choose to ignore with surprising new inventions that defy convention and simply work better. Our Customer team shapes extraordinary experiences for Dyson owners worldwide. We deliver proactive fast and thoughtful support that makes customers feel valued. We build loyalty through meaningful engagement inspire advocacy and turn every interaction into longterm connection. Guided by our principles - effortless experiences global consistency personalisation and relentless improvement - we ensure every customers journey with Dyson is exceptional.
About the role
As Global Commercial Lead Spares & Accessories youll develop and drive Dysons global strategy for Spares & Accessories (S&A) supporting existing owners and powering new revenue across all regions. Youll shape the commercial ambitions ensure our spares and accessories business fits Dysons brand and growth plans and deliver standout experiences for every Dyson owner everywhere.
This high-impact end-to-end role sits at the intersection of global and regional teams. Youll balance long-term strategy with market agility working to make sure channel investments and product portfolios support both profitability and owner loyalty around the world.
Key Responsibilities
Global Strategy & Execution:
Own the S&A commercial strategydefine business goals set frameworks and coordinate global execution with regions and markets. Adjust the global plan for market realities and ensure consistency with Dysons values and priorities.
Portfolio Leadership:
Build; manage; and optimise the global portfolio of S&A. Identify category gaps growth opportunities and focus investments to deliver both commercial and customer impact.
Channel Development:
Guide and support market teams to grow S&A sales across all channels (online retail third-party). Work with Supply Chain Digital Finance and Regional Commercial teams to create seamless customer journeys and efficient logistics.
Insight & Analytics:
Analyse global market data competitive trends consumer needs and product lifecycle information. Use insight to steer portfolio decisions promotional efforts and local prioritisation.
Performance Management:
Create and monitor KPIs for S&A performance. Regularly report outcomes identify risks share learnings and optimise actions across regions.
Business Case Delivery:
Develop business cases for major S&A launches and initiatives. Align with key functions and present robust proposals to Dyson leadership.
Cross-functional Influence:
Act as the bridge between Group Regional and Market teams. Build strong relationships exchange best practices and champion global standards while respecting local requirements.
Post-launch Stewardship:
Work with stakeholders to track project performance after launch sharing lessons learned and driving continuous improvement.
About You
Experienced commercial leaderbackground in spares consumables or accessory categories across international markets or similar fast-paced sector.
Strategic thinkerable to decipher global trends translate business insights and make clear data-led decisions.
Category manager: Skilled in building and evolving a portfolio with a sharp eye for both profitability and customer experience.
Collaborative cross-functional operator: Experience working with diverse teams and adapting to regional needs.
Excellent communicator: Can convey the vision gain buy-in and present complex cases clearly to varied stakeholders.
If youre geared up to shape the future of Spares & Accessories for Dyson owners all over the world wed love to hear from you.
Benefits
At Dyson Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial Lifestyle and Health Benefits we provide support tailored to every stage of life and the moments that matter most.
Working policy
At Dyson our vibrant campus culture is built on in-person collaboration creativity and shared learning. Working side by side not only fuels our innovation but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment we do not offer a regular hybrid working arrangement.
#LI-RK2
Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.
Required Experience:
Director
Key Skills
- Business Development
- Compliance
- Revenue Growth
- Customer Services
- Account Management
- Staff Meetings
- Communication
- CRM
- Client Relationships
- Market Research
- Project Management
- Contract Management
- Business Units
- daily operation
- Logistics
About Company
Dyson vacuum cleaners, hair dryers, hair straighteners, hair stylers, air purifiers, humidifiers, hand dryers and lighting. Shop at Dyson.com for free shipping and warranty.
