Product Health & Automation AI Engineer
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Req number:
R7324Employment type:
Full timeWorksite flexibility:
RemoteWho we are
CAI is a global services firm with over 9000 associates worldwide and a yearly revenue of $1.3 billion. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients colleagues and communities. As a privately held company we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a Product Health Automation AI Engineer. If you have a strong experience keeping shipboard applications healthy enabling efficient operations and are looking for your next career move apply now.Job Description
We are looking for a Product Health Automation AI Engineerto design build support automation solutions and AI-driven capabilities that enhance the reliability efficiency and scalability of shipboard position will befull-timeandremote.
What Youll Do
Will work hands-on with AI models automation frameworks and support tooling to reduce manual tasks streamline incident management and enable faster product iteration.
The role requires a strong engineering background experience with LLM-based automation and a passion for using modern tools such as Claude AWS Bedrock and Microsoft Copilot to transform support operations.
Collaborate with Product Managers Product Owners Analysts Engineers and Lab teams across Manila and Miramar.
Design develop and deploy automation solutions that improve application support processes reduce manual workload and enhance system reliability.
Build AI-powered tools and workflows using platforms such as Claude AWS Bedrock Copilot Studio and other LLM-supporting frameworks.
Implement intelligent monitoring anomaly detection and automated remediation for shipboard applications.
Create scripts services and integrations to support automated testing diagnostics triage and reporting.
Partner with the Product Health team to identify opportunities for automation across incidents alerts log analysis and routine support tasks.
Build tools that help support engineers and shipboard IT teams resolve issues faster.
Collaborate on root-cause investigations and help implement permanent automated solutions.
Work closely with the Manila and Miramar Lab teams to automate lab workflows deployments environment resets and data preparation.
Ensure automation solutions are fully tested validated and compatible with shipboard environments.
Work with product managers shipboard technology teams and engineering stakeholders to define requirements and deliver solutions.
Participate in design reviews sprint ceremonies and product planning.
Share knowledge and mentor team members on AI and automation best practices.
What Youll Need
Required:
Bachelors degree in computer science Engineering Information Technology or related field.
3 years of experience in software engineering automation engineering or AI engineering.
Hands-on experience developing solutions using one or more LLM/AI platforms such as: Claude (Anthropic) AWS Bedrock Microsoft Copilot / Copilot Studio
Strong experience with Python JavaScript/ or similar languages used in AI workflows and automation.
Experience building APIs integrations and automation workflows.
Preferred:
Familiarity with cloud services (AWS)
Strong troubleshooting skills and comfort working with product support teams.
Experience with observability tools incident management tooling or application support environments.
Background working in agile product teams.
Experience with automation frameworks (CI/CD test automation workflow automation).
Understanding of shipboard or distributed operational environments is a plus.
Physical Demands
Ability tosafely and successfully perform the essential job functions consistentwith federalstateand local standards
Sedentary work that involves sitting orremainingstationarymost of the time with occasional need to move around the office to attend meetings etc.
Ability to conduct repetitive tasks on a computerutilizinga mousekeyboardand monitoring
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employment selection process please direct your inquiries to or (888).
Required Experience:
IC
Key Skills
About Company
CAI helps organizations leverage technology, people, and processes to solve business problems, enable savings, and spur innovation.
