Prevention Supervisor
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
The Prevention Leader is responsible for coordinating the activities of prevention officers and lifeguards. They monitor and patrol assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. They anticipate potential problems and respond to emergency situations when necessary.
Daily Tasks and Standards
Complies with the hotels policies procedures and service standards as well as Fairmont standards.
Maintains positive relationships with guests and ensures the team is informed about the hotels services.
Stays updated on groups events VIP guests and guest movements to ensure safety and comfort.
Conducts preventive patrols around the property and documents all actions taken.
Investigates incidents theft lost items guest complaints and risk situations preparing detailed reports.
Coordinates first aid assistance and acts as the first contact during emergencies together with the Duty Manager.
Supervises the prevention and lifeguard team organizes schedules and manages department inventory.
Participates in group and event meetings and handles special guest requests.
Access Management and Reception
Controls access for visitors suppliers and staff verifying identification and credentials.
Manages the custody and registration of master and staff keys.
Supervises employee entrances parking areas and the loading dock.
Supports operations in high-traffic areas such as the lobby and hotel entrances.
Performs parking inspections and reports any anomalies or facility issues.
Incident Prevention and Emergency Management
Monitors the fire alarm and control panel reporting alarms and risk situations.
Applies the Hotel Emergency and Self-Protection Plan and all emergency protocols.
Is part of the first response team together with the maintenance department.
Checks emergency routes and exits to ensure they remain clear.
Trained in firefighting equipment CPR and the use of defibrillators.
Manages inspections of first aid kits and emergency medical supplies.
Coordinates external emergency services when necessary.
Assists maintenance with lock control and programming.
Training Development and Administration
Participates in the development of health safety and prevention policies.
Coordinates and delivers training on evacuation procedures and emergency management.
Maintains records reports and prevention documentation.
Collaborates with other departments to ensure a safe environment for guests and staff.
Keeps updated through continuous training in safety protocols and technologies.
Qualifications :
Physical Requirements
Ability to stand for long periods of time conduct regular patrols and respond quickly to emergency situations.
Ability to use different types of fire-extinguishing equipment especially fire extinguishers.
Required Education and Experience
Detailed knowledge of the hotel.
Previous team management experience in similar positions is valued.
Strong knowledge of English both written and spoken is highly valued.
Compulsory secondary education.
Previous experience in similar roles is essential and experience in hotel environments is highly valued.
Additional Information :
What is in it for you:
- Competitive Salary and Benefits
- Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
