Director of Operations, Crisis
Share
Job Location:
Lumberton, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Make a Difference in Someones Life!
At Monarch we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team we provide hope promote wellness and empower individuals and families impacted by mental illness substance use disorders intellectual and developmental disabilities and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what youll find at Monarch. Here we care for people including our team members. We offer a comprehensive competitive benefits package that supports full-time and part-time team members and their families. More than just a job this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:
TheDirector of Operations Crisismust haveoneof the following minimum qualifications:
Associates degree in nursing and Registered Nurse (RN) licensure
Masters degree in a human services field and LCMHC LCSW LMFT or LCAS licensure
Doctoral degree (PsyD) in Psychology and licensure as a Licensed Psychologist
This Opportunity:
The primary responsibility is to provide oversight of the operations of the facility-based crisis. This position provides leadership and coordination within the area of responsibility and serves as a tactical point person as it relates to the care of the people we support staff development physician relationships quality initiatives program development and corporate-wide success.What Youll Do:
Work directly with the Senior Director of Crisis Services to manage the daily operations of the centers
Develop and implement tactical work plans to support the goals and objectives of the FBC and the organization including but not limited to identifying workflows and instituting corrective actions.
Provide effective administrative supervision and oversight as applicable and within accepted agency guidelines to assigned staff. This shall include but is not limited to responsibility for hiring discipline termination training and performance appraisals.
Ensure effective 24-hour coverage for individuals served as needed
Interface with providers manager staff and other departments to facilitate teamwork communication and improvement activities.
Function as an electronic health record super user working closely to ensure that appropriate training error monitoring and corrections are completed in a timely manner.
Ensure that equipment and supplies are readily available at the time they are needed and in emergencies which includes medication lab processing and notification of emergency medical services when indicated.
Prepare administer and oversee the budget and monthly financial reports in conjunction with the Sr. Director of Crisis Services and the Budget Officer. Ensure regular and clear communication with staff on budget expectations
Investigate complaints prepare reports on resolution and provide an avenue for timely resolution of all concerns and complaints including review of incidents and ensure all documentation is completed providing feedback and plans of action if change is warranted.
Coordinate and prepare staff for potential weather and other related disasters.
Attend and actively participate in meetings and training as required.
Demonstrate knowledge of and comply with all agency policies and procedures as well as state and federal statutes and regulations related to specific program areas.
Complete all other relevant responsibilities as assigned by the supervisor
Maintain trainings as required and requested
Demonstrate knowledge of emergency procedures and assist in crisis situations including implementation of safety measures for a safe milieu.
Complete all other relevant responsibilities assigned by the supervisor
Driving and travel may be required
Education Were Looking For:
Associates or Masters Degree See Job Description (Required)Certifications Were Looking For:
Drivers License (Valid) - USA Licensed Clinical Addiction Specialist (LCAS) - State Substance Abuse Professional Practice Board Licensed Clinical Mental Health Counselor (LCMHC) - State Board of Licensed Professional Counselors Licensed Clinical Social Worker (LCSW) - State Social Work Certification and Licensure Board Licensed Marriage and Family Therapist (LMFT) - State Marriage and Family Therapy Licensure Board PsyD Psychologist - State Psychology Board Registered Nurse (RN) - State Board of NursingExperience Were Looking For:
Experience working in Behavioral Health 2 Years Required Experience working with adults with a mental health diagnosis and/or substance use disorder Not Required Supervisory Experience 1 Year RequiredSchedule:
Monday - Friday (8am-5pm); occasional evenings and weekends. On-call 24/7 for emergencies.Target Weekly Hours:
40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process should contactor call .
This job description in no way implies that these are the only duties and responsibilities to be will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a job description is subject to revision at the discretion of Monarch.
Required Experience:
Director
Key Skills
About Company
Monarch is a North Carolina statewide provider of comprehensive specialty mental health and human services.
