YOUR MISSION
Glovo is looking for a talented and ambitious Strategy & Account Manager for its fastest growing vertical - Groceries. Do you want to make an impact and contribute to disrupting the instant delivery market
THE JOURNEY
Accountable for enhancing operational performance metrics (such as orders users and revenue) and streamlining operations for a designated group of Top Partners in Groceries.
Foster enduring partnerships with Top Partners enhancing their business metrics promotional activities interaction and Partner retention over time.
Play a pivotal role in shaping their delivery operations and offer strategic counsel leveraging industry insight thorough data analysis and specialized knowledge.
Build and maintain relationships with Glovos Top Partners in the country - establish excellent relationships through consistent and proactive communication identifying their needs and building engagement (meetings and business reviews)
Get feedback from our partners and translate it into product marketing and operations improvement
Serve as a representative of Glovos mission brand values and product offerings.
Qualifications :
WHAT YOU WILL BRING TO THE RIDE
1-2 years proven experience in high-performance analytical roles such as - consulting startups or business operations.
Proficient in data analysis particularly with GSheets capable of extracting insights and providing actionable recommendations to partners.
Passionate about delivering exceptional customer experiences proactive in identifying opportunities and dedicated to nurturing positive enduring relationships with our partners.
Excellent communication and interpersonal abilities adept at articulating recommendations persuasively and influencing stakeholders effectively.
Skilled in strategizing executing initiatives and proficient at working autonomously to see projects through from inception to completion.
Meticulous attention to detail aiming to become a trusted ally for merchants utilizing the Glovo app.
Willingness to dive deep into complex issues and persevere through challenges.
Experience in managing processes at scale and adept at project management.
Proficiency in English and native fluency in Portuguese.
An empathetic inclusive and curious attitude
Individuals representing diverse profiles encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.
We believe driven talent deserves:
Private health insurance to keep you at your peak.
Monthly Glovo credit to satisfy your cravings!
The freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year and personal days off.
Online therapy and wellbeing benefits to ensure your mental well-being.
Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).
So ready to take the wheel and make this the ride of your life
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
Additional Information :
Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).
So ready to take the wheel and make this the ride of your life
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
Remote Work :
No
Employment Type :
Full-time
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more