User Researcher
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Job Summary
Our Future Health is the UKs largest ever health research programme bringing people together to transform the future of healthcare.
Today millions of people across the UK live with conditions such as cancer dementia diabetes and heart disease. By bringing together 5 million volunteers from across the UK Our Future Health is creating one of the most detailed pictures of human health ever assembled.
Were looking for a User Researcher to help shape and optimise how we engage with our volunteers.
In this role you will ensure our products and services are grounded in a deep understanding of participant needs behaviours and experiences. Your work will directly influence how millions of people interact with Our Future Health and contribute to research that could transform healthcare.
Youll work closely with product design and analytics teams to generate insights that inform decision-making and improve the participant experience across our platforms and services.
Our Future Health engages with participants in many different ways. Some of the projects you may contribute to include:
- Designing and delivering valuable feedback to participants: Building personalised valued feedback for the purpose of promoting continued engagement and participation in further research. Your work will ensure these products are meaningful inclusive and aligned with participant needs.
- Participant invitations to further research: Developing and evaluating how we invite participants to engage in further research. Your work will help ensure that invitations and supporting materials enable participants to make informed confident choices with a clear understanding of what participation involves and how it may benefit them and the broader health of the population.
You will:
- Lead and conduct user research across the product lifecycle using a range of qualitative and quantitative methods including interviews surveys diary studies usability testing and ethnographic research
- Generate clear actionable insights that inform product design improve user experience and support strategic priorities
- Design and run usability testing to refine products and services before launch
- Evaluate products and services after launch to understand impact and identify opportunities for improvement
- Work closely with product analysts designers and cross-functional teams to connect research insights with product decisions
- Facilitate workshops and collaborative sessions to align teams around participant insights
- Maintain a repository of research findings to support ongoing and future work
- Support colleagues in planning and conducting research sharing best practices and expertise
- Champion inclusive and accessible research practices ensuring participant voices are represented in decision-making
Requirements
- Proven experience conducting user research for digital products or services
- Experience independently designing and delivering research studies
- Strong knowledge of user research methods including interviews usability testing (moderated and unmoderated) surveys and behavioural analysis
- The ability to translate complex findings into clear insights and practical recommendations
- Strong communication skills with the ability to present research findings to diverse stakeholders
- Experience using research tools and platforms for recruitment testing analysis and documentation
- Experience working in agile cross-functional teams through discovery and delivery phases
- Confidence advocating for user-centred thinking across teams
Closing date : 26th March
Benefits
- Salary from 43000.
- Generous Pension Scheme We invest in your future with employer contributions of up to 12%.
- 30 Days Holiday pro rata Bank Holidays Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you.
- Enhanced Parental Leave Supporting you during lifes biggest moments.
- Cycle to Work Scheme Save 25-39% on a new bike and accessories through salary sacrifice.
- Home & Tech Savings Get up to 8% off on IKEA and Currys products spreading the cost over 12 months through salary sacrifice
- 1000 Employee Referral Bonus Know someone amazing Get rewarded for bringing them on board!
- Wellbeing Support Access to Mental Health First Aiders plus 24/7 online GP services and an Employee Assistance Programme for you and your family.
- A Great Place to Work We have a lovely Central London office in Holborn and offer flexible and remote working arrangements.
At Our Future Health we recognise the importance of having a diverse workforce and ensuring that all candidates regardless of their background have equitable access to our application process. We proactively encourage applicants who identify as having a disability neurodiversity or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process.
If you do require any reasonable adjustments please email us at
Required Experience:
IC
Key Skills
- Intelligence Community Experience
- Python
- Spss
- Microsoft Word
- R
- Regression Analysis
- Windows
- Stata
- Microsoft Powerpoint
- Research Experience
- Data Modeling
- Writing Skills
About Company
Our Future Health will be the UK’s largest-ever health research programme, designed to help people live healthier lives for longer through the discovery and testing of more effective approaches to prevention, earlier detection and treatment of diseases. We will invite 5 million peopl ... View more
