Manager Service and Service Contract Sales

Imagine yourself

• Growing your expertiseand expanding your skillset with every project.

• Thriving in a supportive team environmentthat inspires you to strive for excellence.

• Contributing to a brighter more sustainable future.

At Hach () a Veralto company we ensure water quality for people around the world and every team member plays a vital role in that mission. Our founding vision is to make water analysis betterfaster simpler greener and more informative. We accomplish this through teamwork customer partnerships passionate experts and reliable easy-to-use solutions.

As part of our team and the broader Veralto network youll be part of a unique work environment where purpose meets possibility: where youll make an immediate measurable impact on a global scale by enabling the worlds everyday water needs and where youll have opportunities to foster your professional development and fuel your career growth.

Motivated by the highest possible stakes in climate change and global health were working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: offer:

• Best in industry vacation quota
• Hybrid working
• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Health and wellness benefits

Reporting to the Service Director India & South Asia the Manager Spares and Service Contracts Sales is responsible lead and grow recurring revenue streams through service contracts spares and service solutions for Hach products across India. This role will oversee installed base management contract renewals new acquisitions and strategic collaboration with Service Sales and Operations teams to drive customer satisfaction and business growth.

This position is part of the India Commercial Organization located in Bangalore and will be Hybrid.

In this role a typical day will look like:

• Lead service contract (AMC/CMC) strategy bookings renewals and spares sales across assigned regions.

• Develop and execute service revenue growth plans by analyzing customer installed base (IB) and identifying coverage gaps.
• Drive conversion of break-fix customers into long-term contract customers.
• Oversee quotation preparation pricing alignment and approval processes.
• Collaborate with field service engineers and operations teams to ensure contract execution readiness.
• Monitor service sales pipeline forecast accuracy and performance metrics using CRM tools (SFDC / ServiceMax).
• Build and maintain strong relationships with municipal customers consultants EPCs and channel partners.
• Support joint Sales Service initiatives obsolete IB replacement programs and collection adherence.
• Achieve monthly quarterly and annual service revenue targets while ensuring customer satisfaction.
• Provide leadership guidance and training to the service contract sales team to enhance capability and performance.

The essential requirements of the job include:

• Bachelors Degree or Diploma in Engineering (Instrumentation / Electrical / Electronics / Mechanical / Chemical).
• 10 - 12 years of experience with proven service revenue growth responsibility.
• Prior exposure to Hach or similar water quality instrumentation preferred
• Willingness to relocate across India basis job / company priorities
• Willingness to travel
• Good written and verbal communication skills
• Teamwork and ability to work across cultures locations and business teams
• Expertise in MS office. Exposure to Copilot AI tools would be added advantage
• Proactive and action-oriented with an eye for detail
• Self-motivated with a passion for driving business growth in a rapidly evolving market
• Problem-solving skills and the ability to develop innovative solutions to meet customer needs
• Excellent leadership communication and interpersonal skills with an ability to build and maintain customer relationships

Hach is proud to part of the Water Quality segment of Veralto (NYSE: VLTO) a $5B global leader dedicated to ensuring access to clean water safe food and medicine and trusted essential goods. When you join Veraltos vibrant global network of 17000 associates you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on and where youll have valuable opportunities to deepen your skillset pursue your ambitions and grow your career. Together were Safeguarding the Worlds Most Vital Resourcesand building rewarding careers along the way.

At Hach we believe in supporting your success at work and beyond. We recognize the benefits of flexible hybrid working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team.

At Veralto we value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.