Hospitality Specialist
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Job Location:
Hawthorne, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.
HOSPITALITYSPECIALIST
The SpaceX Hospitality team serves all employees customers government partners potential clients and/or visitors with everything from snacks to daily meals to full-service events. The Hospitality Specialist enhances the overall guest experience across one or more of our food service outlets or catering locations by upholding exceptional standards of hospitality. They must possess a deep knowledge of hospitality principles and a solid grasp of food and beverage safety protocols. Collaborating closely with hospitality leadership this role focuses on crafting unforgettable moments for guests through flawless service while maintaining rigorous standards and expectations. The specialist is empowered to promptly resolve guest concerns or feedback troubleshoot equipment challenges apply creative problem-solving and communicate effectively at all levels. The Hospitality Specialist supports SpaceXs mission by upholding exemplary professional and welcoming service environments that enhance the productivity and morale of the workforce while ensuring the team is performing to departmental and company standards.
RESPONSIBILITIES:
- Execute services and catering/event requests following detailed schedules and timelines ensuring absolute guest satisfaction
- Support the setup execution and breakdown of services/events includingworkstations surrounding areas dining work and storagespaces; ensuringsafety and organization
- Collaborate with a team to meet time and quality standards set by leadership while working with urgency
- Assist in organization cleaning and maintenance on departmental tools equipment and food service areas
- Complete daily record keeping tasks and opening/closing checklists
- Interact professionally with guests supervisors and co-workers
- Engage with guests through strong customer service clearly communicating operational expectations anticipating their needs and exceeding expectations
- Maintain proper safety guidelines and food safety/sanitation practices
- Participate in the training of all Hospitality roles and responsibilities filling in for roles as needed
BASIC QUALIFICATIONS:
- High school diploma or equivalency certificate
- 4 years of food service experience in customer service role
PREFERRED SKILLS AND EXPERIENCE:
- 2 years of leadership experience
- 7 years of food service experience in customer service role
- Self-motivated and takes initiative in a dynamic fast-paced environment
- Previous work experience in a high-volume output environment
- Previous work experience in team settings
- Advanced understanding of food safety and sanitation practices
- Basic computer skills (Microsoft Office primarily)
- Advanced knowledge with allergen identification and dietary restrictions
- Willingness to participate in internal leadership and development training
ADDITIONAL REQUIREMENTS:
- Ability to carry large heavy items unassisted (up to 25lbs)
- Must have valid drivers license
- Must have the ability to stand for long periods up to 8-12 hours a day.
- Able to perform frequent bending stooping and lifting of objects through entire shift
- Must be able to work all shifts and available for overtime weekends and holiday(s) as needed
- Must have or obtain CAFoodHandlerscard (training provided internally as needed)
COMPENSATION AND BENEFITS:
Pay range:
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills education and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives in the form of company stock stock options or long-term cash awards as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical vision and dental coverage access to a 401(k) retirement plan short and long-term disability insurance life insurance paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to.
Required Experience:
IC
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hospitality Management
- Hotel Experience
- Hospitality Experience
- Management Experience
- Event Planning
- Employment & Labor Law
- Project Management Software
- Customer relationship management
- Restaurant Management
About Company
SpaceX designs, manufactures and launches advanced rockets and spacecraft. The company was founded in 2002 to revolutionize space technology, with the ultimate goal of enabling people to live on other planets.
