Senior Manager of International Ticketing and Experiential Marketing

At Warner Music Group were a global collective of music makers and music lovers tech innovators and inspired entrepreneurs game-changing creatives and passionate team members. Here we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

• Curiosity: We do our best work when were immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation and innovation is the key to our future.

• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea like a great song travels globally. We ignite passions and build connections across our diverse community of artists songwriters partners and fans.

• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown and were committed to keeping the faith acting with integrity and delivering on our promises.

WMG is home to a wide range of artists musicians and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values appreciates and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: Senior Manager International Ticketing and Experiential Marketing

A little bit about our team:

The Warner Music Artist & Fan Experiences Group functions as a centralized in-house services team for the Warner Recorded Music roster as well as for third party artists who need our expertise. This team is responsible for the development of programs to grow 1) fan engagement across digital social gaming and emerging platforms cultural resonance and 3) revenue and market share for artists. This happens through merchandising ticketing subscriptions content collaborations and more. Turning label and artist goals into must-haveexperiences for fans.

Warner Music Artist & Fan Experiences is a global team with a simple ethos: put the Artist at the center. Our team is made up of marketers strategists graphic designers and engineers. We are creative and detail-obsessed. Above all we are music fans unabashed enthusiastic music fans. We are passionate champions of our artists and we work tirelessly to deliver for them every album cycle every tour every day.

Your role:

Warner Music is looking for an experienced person to work in the ticketing and live section of its growing Warner Music Experiences business. The Senior Manager International Ticketing and Experiential Marketing will work alongside labels artist management and various WMX teams to implement and execute thoughtful custom products and experiences. This will include ticket presales VIP/merchandise programs and leveraging deals with ticket agents to offer music and merchandise alongside event tickets. Reporting into the Director International Ticketing and Experiential Marketing you will be part of a fast paced and exciting growth area of the business.

This role offers significant opportunities to showcase creativity in developing and designing campaigns.

In this position you will play a critical role in pitching not only ticketing and VIP/merchandise programs but wider offerings to existing WMG artists/mgmt as well as non-WMG entities.

Here youll get to:

• Plan budget set up and manage campaigns including pre-sales packages upsells and ballots Develop maintain and nurture relationships with internal labels artist management promoters booking and ticket agents
• Work with WMG territories to maintain understanding of all local requirements preferences and trends Assist in monitoring our customer service inbox ensuring VIP customers receive a response within 48 hours
• Liaise with ticket agents to ensure all campaigns are managed in a timely efficient manner
• Work alongside eCommerce Store Managers for campaigns and platform uploads
• Work with the Merchandise team to collect quotes and place orders for package merchandise production as well as ensuring timely delivery
• Collate final figures and costs for finance to settle with artist/mgmt. within an acceptable timeframe Report sales figures regularly to all stakeholders readdressing marketing where necessary
• Be responsible for general administration for VIP and ticketing

About you:

• Ideal candidate will have minimum of 6-7 years experience in the ticketing and live music industry (experience working directly with artist managers booking agencies and promoters is preferred) Existing live event industry relationships
• Knowledge of UK Europe and ROW markets
• Excellent attention to detail
• Excellent communication skills and ability to convey information efficiently
• Project management skills
• Problem-solving skills

Wed love it if you also had:

• Experience working within a record label environment

As the home to 10K Projects Asylum Atlantic Music Group East West FFRR Fueled by Ramen Nonesuch Parlophone Rhino Roadrunner Sire Warner Records Warner Classics and several other of the worlds premier recording labels Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company Warner Chappell Music represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA which supports the independent community as well as artist services division addition WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply

Click the Apply link at the top of the page or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile but will still allow you to upload a resume and cover letter.

Dont be discouraged if you dont hear from us right away. Were taking our time to review all resumes and to find the best people for WMG.

Thanks for your interest in working for love it here and think you will too.

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race religion or belief age sex sexual orientation gender gender identity or gender reassignment marital or civil partnership status disability pregnancy childbirth or any other characteristic protected by law.