Application & Data Administrator
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Primary Location
Job Description Summary
If youre energised by structured data enjoy becoming the go to expert and love making systems work smarter not harderthis role gives you the autonomy to own platform administration drive data quality uplift user capability and make meaningful impact every day.
This role is a permanent full time position based in our Melbourne office and caters to flexible hybrid working arrangements to suit your lifestyle. Please note this opportunity is available exclusively to Australian Citizens.
About the Role
- Act as the primary power user and administrator of key field and workforce SaaS platforms
- Manage and execute bulk data operations including imports asset uploads and operational data changes
- Maintain the integrity accuracy and lifecycle management of operational and asset data
- Monitor data health proactively identify issues diagnose root causes and collaborate with operations to resolve them
- Partner with business stakeholders to interpret operational requirements into practical technical and data actions
- Write lightweight JavaScript-based scripts to support data operations automation and bulk change activities
- Train coach and support end users to build capability and promote best practice system usage
- Maintain platform configuration documentation records of data changes and vendor engagement notes
- Evaluate downstream data impacts before performing changes ensuring controlled and risk-free execution
- Manage data change requests through a structured processfrom assessment through validation
- Champion platform capabilities guiding stakeholders to get the most value from daytoday platform use
- Collaborate with both technical teams and operations to deliver timely quality outcomes
Skills & Experience
2 years experience in SaaS platform administration application support or data analysis
Experience with field service workforce or asset management platforms (e.g. ServiceNow OFS Maximo SAP PM TechOne)
Strong capability in bulk data operations import/export handling and data integrity checks
Understanding of relational data models and structured data (CSV JSON XML)
Ability to write or interpret lightweight JavaScript for automation or data tasks
Proven experience diagnosing data or system issues and communicating with both technical and nontechnical audiences
Experience supporting operational teams and translating business processes into system actions
Exposure to field services utilities infrastructure or asset-heavy environments highly regarded
Strong communication attention to detail and problem-solving skills
Selfstarter mindset with a proactive collaborative and curious approach to platform learning
Comfortable managing competing priorities and working independently or within cross-functional teams
Qualifications
Bachelors degree in Information Technology Information Systems Business Information Systems or related discipline
Equivalent professional experience considered in lieu of formal qualifications
Platform-specific certifications (desirable but not required)
Training or certification in data management data governance or business analysis is advantageous
Familiarity with ITIL or structured change management methodology well regarded
Basic SQL or reporting tool experience (Power BI Excel or platform-native reporting)
About Us
ServiceStream is an equal opportunity ASXlisted organisation that designs builds and operates Australias essential service networks across telecommunications utilities transport defence and social infrastructure. We keep communities connected.
Benefits of working with us include
Flexible working genuine flexibility options
Career growth pathways across multiple national business units
Discounts retail partners such as Woolworths Airbnb JB HiFi Bupa & more
Paid leave parental cultural community service volunteering study and purchased leave
Culture a diverse inclusive workplace that celebrates excellence
How to Apply
Please submit your application via the Apply button where you will be directed to create a profile in our recruitment system.
We welcome applications from Aboriginal and/or Torres Strait Islander peoples people with disability or neurodivergence members of the LGBTIQA community Veterans and individuals from all diverse backgrounds.
Applications will not be accepted via email. If you require reasonable adjustments during the recruitment process please contact
Department
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
Required Experience:
Unclear Seniority
Key Skills
- SQL
- Active Directory
- data integrity
- Application Issues
- PowerShell
- Windows
- Linux
- Sharepoint
- Java
- Troubleshoot
- Procedures
- Setup
- Technical Support
- UNIX
- Application Support
