Application & Data Administrator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Primary Location
Job Description Summary
Youll be the go-to person for platform administration data quality and user supportsolving issues streamlining ways of working and helping teams get more value from the tools they rely on every day.
This is a permanent full-time role based in our Melbourne office with flexible hybrid working options. Please note: this opportunity is open to Australian citizens only.
About the Role
- Be the primary administrator and power user for key field and workforce SaaS platforms.
- Manage bulk data operations (imports asset uploads and operational data updates).
- Maintain the integrity accuracy and lifecycle management of operational and asset data.
- Monitor data health investigate issues identify root causes and partner with operations to resolve them.
- Work with stakeholders to translate operational requirements into practical technical and data actions.
- Develop lightweight JavaScript-based scripts to support automation and bulk-change activities.
- Train coach and support users to build capability and promote best-practice platform usage.
- Maintain configuration and process documentation data-change records and vendor engagement notes.
- Assess downstream impacts before changes are implemented to ensure controlled low-risk execution.
- Manage data change requests end-to-end from assessment through validation.
- Champion platform capabilities and help teams get the most value from day-to-day use.
- Collaborate with technical teams and operations to deliver timely high-quality outcomes.
Skills & Experience
- 2 years experience in SaaS platform administration application support or data analysis.
- Experience with field service workforce or asset management platforms (e.g. ServiceNow OFS Maximo SAP PM TechOne).
- Strong capability in bulk data operations import/export handling and data integrity checks.
- Understanding of relational data concepts and structured data formats (CSV JSON XML).
- Ability to write or interpret lightweight JavaScript for automation and data tasks.
- Proven ability to diagnose data and system issues and communicate clearly with technical and non-technical audiences.
- Experience supporting operational teams and translating business processes into system actions.
- Exposure to field services utilities infrastructure or asset-heavy environments (highly regarded).
- Strong attention to detail problem-solving skills and a continuous-improvement mindset.
- Self-starter who is proactive collaborative and quick to learn new platforms.
- Comfortable managing competing priorities and working independently or in cross-functional teams.
Qualifications
- Bachelors degree in Information Technology Information Systems Business Information Systems or a related discipline (or equivalent professional experience).
- Platform-specific certifications (desirable not essential).
- Training or certification in data management data governance or business analysis (advantageous).
- Familiarity with ITIL or structured change management methodologies (well regarded).
- Basic SQL and/or reporting experience (e.g. Power BI Excel or platform-native reporting).
About Us
ServiceStream is an ASX-listed equal opportunity organisation that designs builds and operates Australias essential service networks across telecommunications utilities transport defence and social infrastructurekeeping communities connected.
Benefits of working with us include
- Flexible working genuine flexibility options
- Career growth pathways across multiple national business units
- Discounts retail partners such as Woolworths Airbnb JB HiFi Bupa and more
- Paid leave parental cultural community service volunteering study and purchased leave
- Culture a diverse inclusive workplace that celebrates excellence
How to Apply
Submit your application via the Apply button. Youll be prompted to create a profile in our recruitment system.
We welcome applications from Aboriginal and/or Torres Strait Islander peoples people with disability or neurodivergence members of the LGBTIQA community Veterans and individuals from all backgrounds.
Applications will not be accepted via email. If you require reasonable adjustments during the recruitment process please contact .
Department
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
Required Experience:
Unclear Seniority
