[INTERNSHIPAPPRENTICESHIP] Customer Success Manager HF

At Kameleoon we offer our clients an experimentation and personalization platform that lets them boost conversions and enhance business models.

Kameleoon is a team of over 200 people located worldwide: in the USA Canada Germany France Italy and Eastern Europe. We work with over 700 brands internationally including leaders in e-commerce media travel automotive financial services and healthcare such as Toyota Renault BPCE Fnac Darty Canada Goose... and many more!

At Kameleoon we are passionate about technology. We aim to drive digital marketing transformation making it increasingly consumer-centric through AI. If you want to join an international team in a growing environment this is the place for you!

Responsibilities

To strengthen our Consulting team we are looking for an intern or work-study Digital Consultant / Customer Success Manager (M/F).

Reporting to a Customer Success Manager you will mainly work on the following tasks:

• Support for the CSM team on daily tasks such as:

  • Onboarding new clients: providing operational and methodological training on the Kameleoon solution

  • Setting up initial optimization campaigns (A/B Testing Personalization AI Personalization) including brief preparation project tracking and testing

  • Operational client support on best practices (Industry support adoption best practices for our solutions)

  • Conducting web analytics audits to identify onsite best practices to increase client conversion rates

  • Providing analysis and business recommendations to meet our clients challenges

• Cross-functional tasks within the Consulting team:

  • Continuous improvement of our internal processes

  • Structuring client training

  • Formatting support documents

  • Tracking actions on certain cross-functional projects (pre-sales client satisfaction...)

Profile

You are currently looking for an Apprenticeship or in your final year of business or engineering school and seeking an end-of-study internship. You have a strong interest in the web and the new digital challenges around data its collection and its use are of particular interest to you.

Lastly you share our values: commitment to our clients and excellence in everything we do. You possess the following qualities/skills:

• Strong interpersonal skills (youll be in direct contact with clients)

• Independence and initiative

• Native or bilingual English

• Good level of French

Recruitment Process

• Interview with a CSM via video

• Interview with a CSM Team Lead and the Head of Consulting at our Paris Opéra office

Perks of Kameleoon

• A workspace in the heart of Paris (Opéra) with a great terrace!

• A dynamic team and a stimulating work environment

• Joining a rapidly growing international company: Germany UK USA Canada!

• Daily interactions with the sales product R&D and marketing teams (all in the same office)

• Hybrid remote work

• Swile for meal vouchers (8/day)

• Plenty of social events and an annual International Team Event in Europe

Interested Click apply!