Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing build roads and bridges run our manufacturing factories ensure that we get healthcare service and provide us with reliable phone and internet connectivity. As entrepreneurs have we considered solving their problems and making them more productive

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers worldwide being deskless Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.

We are a remote-first global team headquartered in Silicon Valley with a hybrid workforce across the United States Canada Europe Latin America Singapore and Bangalore India with leading investors that include Accel ICONIQ Capital Founders Fund Newfund Capital NGP Capital Tiger Global Management and Qualcomm Ventures LLC.

What we are looking for

Do you dream in scheduling algorithms and get excited about cracking complex workforce optimisation problems Do you instinctively think about constraint-based logic technician routing and the tension between automation and human override Zinier is searching for a deeply technical execution-obsessed Product Owner who lives and breathes field service scheduling and optimisation.

In this high-impact role youll be the bridge between our Product Managers in the UK/US and our engineering team in India. Youll take PRDs and epics authored by Product Management decompose them into precisely crafted user stories with bulletproof acceptance criteria and ensure engineering delivers working software that meets the barevery sprint every time.

Youll own the sprint backlog for our Scheduler streamthe beating heart of Ziniers platform. This means you need genuine domain expertise in scheduling dispatching capacity management and route optimisation within field service operations. Youll need to understand the nuances of SLA-driven scheduling skill-based assignment travel time optimisation and real-time re-scheduling scenarios that our customers face daily.

This isnt about making roadmap decisions or engaging directly with customers on strategythats our Product Managers domain. This is about translating strategic intent into engineering-ready work with surgical precision being available to your engineering team daily and relentlessly driving sprint execution quality.

Bring your scheduler brain your engineering fluency and your obsession with delivery excellence. This is your opportunity to own execution on the most technically demanding stream in our platform.

Where you are located

Based in India ideally Bangalore to be co-located with the engineering team. Youll collaborate daily with Product Managers in the UK/US so flexibility across time zones is essential.

What the role offers

• Decompose PRDs and epics into user stories: Take strategic inputs from Product Management and break them into detailed engineering-ready user stories with clear acceptance criteriaspecifically for the Scheduler and optimisation domain
• Own and maintain a healthy prioritised sprint backlog: Keep the Scheduler backlog groomed at least 2 sprints ahead ensuring engineering always has well-defined estimable work ready to pull
• Be the daily point of contact for engineering: Available in real-time to clarify requirements unblock engineers and make tactical decisions that keep delivery moving without compromising quality
• Run sprint ceremonies with discipline: Own planning refinement review and retrospective for the Scheduler streamensuring every ceremony drives value not just process
• Accept or reject delivered work: Rigorously validate delivered increments against acceptance criteria; maintain a high first-pass acceptance rate by writing stories that leave no room for ambiguity
• Bring deep scheduler domain expertise: Apply your knowledge of workforce scheduling constraint-based optimisation dispatching logic SLA management and route planning to write stories that reflect real-world field service complexity
• Escalate thoughtfully to Product Management: Surface priority trade-offs scope risks and delivery blockers to PMs when decisions exceed sprint boundariesnever silently absorb strategic misalignment
• Drive quality through process rigour: Ensure every story entering refinement has customer context problem evidence and WSJF scoringno exceptions

What youll bring to the role

• 57 years as a Product Owner Business Analyst or equivalent role working directly with engineering teams: Proven track record decomposing complex requirements into shippable increments in agile environments
• Deep domain expertise in FSM scheduling and optimisation: Hands-on experience with workforce scheduling engines dispatch optimisation constraint-based assignment capacity planning or route optimisationideally within field service management logistics or workforce management platforms
• Engineering fluency: Ability to speak credibly with developers about APIs data models algorithm trade-offs and system behaviouryou dont write code but you understand how it works
• Mastery of agile execution: Expert-level backlog management story writing sprint planning and velocity tracking; you know the difference between a good story and a great one
• Precision under pressure: Thrive in fast-paced environments where priorities shift escalations land and you still deliver a clean well-groomed backlog every sprint
• Excellent communication across time zones: Comfortable collaborating asynchronously with UK/US-based Product Managers while maintaining daily real-time availability for your India-based engineering team
• First-principles problem solver: Strong analytical mindset with the ability to challenge assumptions ask the right questions and ensure the why behind every story is crystal clear
• Be Hungry. Be Humble. Be Honest. And Hustle.

Own the sprint. Master the schedule. Be the reason our Scheduler stream delivers with precision.