Job Function Summary

Develops the technology demonstrations products and service pilots and programs to anticipate customer needs.

Key Job Information

Senior Product Development Specialist 6725

Grade 8

Career Level: P4

Specialist: Requires specialized depth and/or breadth of expertise

Interprets internal or external business issues and recommends best practices

Solves complex problems; takes a broad perspective to identify innovative solutions

Works independently with guidance in only the most complex situations

May lead functional teams or projects

Key Responsibilities

Energy Industry Research and Analysis Participates in energy industry seminars and meetings to stay abreast of market developments and opportunities for PGE; leverages best practices/insights industry trends and emerging technology that will best advance PGEs research efforts and position the company as a market leader.

Product Testing and Assessment Leads testing of integrated energy system technologies and economic analysis (value proposition) for strategic technology initiatives.

Product Development Planning and Implementation Develops near- and long-term product roadmaps for assigned product lines; formulates innovative and cost-effective concepts and strategies and initiates product development for assigned products; leads the development of business plans business models and strategic marketing plans for assigned products and services; prepares governance materials including measurement and evaluation plans; facilitates development of regulatory strategy for assigned products and services; designs and implements customer service processes and procedures internally and with vendors to ensure a high-quality customer experience.

Resources and Internal Relations Collaborates with and integrates operating departments and resources (internal and external) needed in delivering pilots and programs; provides guidance to less experienced colleagues; leads team to achieve on time on budget and provide effective program/product introductions.

Product Promotion Ensures effective and impactful promotion and collateral development for market introductions; prepares communications for executives and external audiences including mass communications needed for programs and pilots.

Program Budget and Project Status Manages program budgets; reviews and reports program revenue and expenses; prepares project status reports and presentations on product functionality for management; tracks evaluates and reports on program performance.

Vendor Management Manages relationships with and performance of vendors.

External Relations Represents PGE interests on external committees related to assigned products; prepares communications for external audiences; shares experiences in program design with industry peers; conducts customer research and program evaluation to identify customer needs awareness and satisfaction to expand customers program participation.

Education/Experience/Certifications

Education Requires a bachelors degree in business economics marketing communications or other related field or equivalent experience.

Experience Typically eight or more years in product development project management or related field.

Competencies (Knowledge Skills Abilities)

Functional Competencies

Advanced knowledge of marketing principles marketing research and evaluation techniques

Advanced knowledge of energy industry players and their technologies the competitive market and market trends

Advanced knowledge of a utility business model operations and economics effecting profitability

Advanced skills in product promotion and communication

Advanced skills in analyzing the costs and benefits and functional aspects of new energy-related technologies and products

Intermediate knowledge of finance economic and accounting principles

Intermediate computer skills using Microsoft Office suite

General Competencies

Advanced analytical thinking skills

Advanced business acumen

Advanced creativity and innovation skills

Advanced influence skills

Advanced presentation and facilitation skills

Advanced problem-solving skills

Advanced project management skills

Advanced written and oral communications skills

Physical and Cognitive Demands

Cognitive Level

Substantial: Consistent use of logic or scientific thinking to define problems collect information establish facts and draw valid conclusions (for example engineer HR director plant manager etc.).

Cognitive

Ability to adhere to set response times deadlines and time-sensitive tasks

Ability to follow accuracy standards

Ability to follow through on decision-making tasks

Ability to interact effectively and collaboratively within a team environment

Ability to communicate and problem solve when under stress

Ability to respond and adapt to frequent change

Ability to accept and demonstrate self-awareness when provided constructive feedback

Ability to discern feedback and acknowledge ownership of areas of improvement

Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

Ability to successfully collaborate with peers managers and others within the organization Demonstrates sound memory

Ability to process new information to be applied consistently to work tasks

Schedule/Attendance

Ability to adhere to pre-established schedule including start/stop time and break/lunch schedule typically for nonexempt positions although some exempt positions may have an established start/stop time

Ability to work long hours typically for exempt positions; if included in nonexempt positions overtime applies

Ability to work a variable schedule

Ability to report to work and perform work during periods of severe inclement weather

Ability to consistently meet attendance standards for regular reliable predictable full-time attendance for part-time positions change to part-time attendance

Ability to work shift schedule

Ability to work on-call schedule

Physical Capabilities

• Driving/travel/commute: Daily within service territory - Frequently (at least once a week or more)

• Driving/travel/commute: Daily within service territory - Occasionally (one to two times a month or less)

• Driving/travel/commute: Overnight inside/outside the service territory - Frequently (at least once a week or more)

• Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (one to two times a month or less)

• Computer use (use computer regularly for entire work shift)

• Lifting/pushing/pulling: Up to 10 lb

• Lifting/pushing/pulling: Up to 50 lb

• Lifting/pushing/pulling: More than 50 lb

• Carrying: Up to 10 lb

• Carrying: Up to 50 lb

• Carrying: More than 50 lb

• Unstable surfaces requiring balance (i.e. moving equipment boats) (check all that apply):

  • Elevated areas (i.e. catwalks roofs and high buildings)

  • Confined spaces

  • Walking distances and surfaces (long distances and over rough uneven or rocky surfaces)

  • Stairs (over 10 steps)

  • Ladders (over 10 rungs)

Environment - Indoor/Outdoor

• Office

• Plant

• Field