AI Product Manager Product Lead (W2 Position)

Megan Soft Inc

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profile Job Location:

Dearborn Heights, MI - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Hi We have a job opportunity of a Role AI Product Manager / Product Lead with given job description on W2. Please forward updated profile to or 1 .

Role : AI Product Manager / Product Lead (W2 Position)

Location : Dearborn MI (Remote)

Duration: 12 Months

Experience: 10 Years

Job Description:

Skills Required:

  • Agile Software Development Analytical Analytical skills Artificial Intelligence & Expert Systems Business Strategy

Experience Required:

  • 10 years of Product Management experience (AI/ML conversational AI or analytics platforms preferred).

Skills Preferred:

Key Responsibilities

  • Product Strategy & Vision Define and execute the roadmap for an enterprise-grade Intent & Attribution Platform supporting multi-channel (chat SMS voice) virtual agents. Establish a scalable architecture that integrates with conversational AI systems CRM platforms knowledge bases analytics tools and contact center systems.
  • Intent Detection & Orchestration Lead the development of intent classification frameworks across customer touchpoints.
  • Hallucination Prevention & Guardrails Define response validation pipelines that include: Knowledge grounding and citation requirements. Policy enforcement checks. Confidence scoring and escalation thresholds. Real-time risk detection.
  • Data Attribution & Metrics Framework Design and implement attribution models that measure: Leading indicators: intent recognition accuracy containment prediction response confidence latency user sentiment. Lagging indicators: deflection rate call reduction resolution rate CSAT repeat contact rate.
  • Conversation Evaluation & Quality Framework Define automated and human-in-the-loop quality scoring models.
  • Cross-Functional Leadership Collaborate with Engineering Data Science UX Compliance Contact Center Operations and Customer Success.

Experience Preferred:

  • Strong understanding of: Intent modeling & NLP systems LLM guardrails and hallucination mitigation techniques Attribution modeling & performance analytics Conversational platforms (chat SMS voice IVR) Experience with enterprise SaaS platforms and API-driven architectures.
  • Proven ability to define metrics frameworks and performance dashboards.
  • Strong analytical mindset and ability to work with data scientists and engineers.
Thanks & Regards
Azmeera koti
Megan Soft Inc.
17177 N. Laurel Park Dr;
Suite #337 Livonia MI - 48152.
Direct No: 1
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Hi We have a job opportunity of a Role AI Product Manager / Product Lead with given job description on W2. Please forward updated profile to or 1 . Role : AI Product Manager / Product Lead (W2 Position) Location : Dearborn MI (Remote) Duration: 12 Months Experience: 10 Years Job Descripti...
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Key Skills

  • Time Management
  • Data Analytics
  • Analytical
  • Agile
  • Requirement Gathering
  • Strategic thinking
  • Visio
  • Communication
  • Problem Solving
  • Market Research
  • UML
  • Cross Functional Teams