Product Lifecycle Lead Operations

Main Contact & Coordinator to the Customer & Internal Voice of the Customer in terms of Technical Organizational or General Topics during series production (Out of Scope: Supply Chain & Quality Topics) for a specific customer product portfolio respectively over the whole product lifecycle
This includes the execution of projects according to the stage gate process during transfer phase (Phase IV/V) and Process qualification/validation. Support of global functions during project realization phases (Phase I-III).

• Coordinative role within Customer Facing Team
• Managing of cross functional teams with experts (Process Engineers Injection Molding / Assembly Tooling Engineer Quality Service Team Order management etc.) in coordination with the managers e.g. in the context of daily business customer complaints and escalations
• Main Reporting Person to internal and external Stakeholders (e.g. Strategic Business Review Reporting Steering Meetings ...)
• Organization of customer meetings and visits
• Representation of corporate and customer interests taking corporate strategy into account
• Coordination & Driving role of internal work packages (e.g. Equipment Validations Kepner Tregoe & Six Sigma Projects Review of Documentation Changes)
• Targeted and trustful cooperation with internal and external interfaces (e.g. production areas TS CS plant management OPEX TCC / SEC and especially the customer)
• Participation in customer audits
• Responsible processing of change requests
• Implementation of new projects / capacity expansion in the plant assumption of the PLP role (coordination of all task packages that affect the production plant)
• Independent compliance with standards legal provisions (e.g. working hours law occupational safety regulations) as well as internal regulations (SOPs BVs etc.)

Qualifications :

Knowledge obtained by technical or scientific study or equivalent technical education (e.g. mechanical technician injection molding technician) with professional experience in the medical/pharmaceutical industry.
Solid professional experience in the field of Quality for at least 5 years.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time