Infrastructure Engineering Manager, AssociateVP
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Description
JOB RESPONSIBILITIES
- Manage and support enterprise infrastructure platforms with primary accountability for server storage and VDI services ensuring stability resiliency and operational excellence.
- Oversee the day-to-day health maintenance patching upgrade planning lifecycle management and capacity management of infrastructure platforms.
- Support the design implementation and continuous improvement of infrastructure solutions aligned with business technology security and control requirements.
- Partner with application owners information security end user services project teams and vendors to deliver infrastructure services and resolve operational issues in a timely and controlled manner.
- Provide secondary coverage for network operations including coordination and support across LAN/WAN data center connectivity switching routing firewall-related operations and issue resolution.
- Drive strong operational discipline across incident problem change release configuration and recovery processes.
- Maintain infrastructure standards technical procedures operating documentation and recovery runbooks to support consistency and audit readiness.
- Support production stability initiatives resiliency enhancements platform optimization and disaster recovery preparedness.
- Monitor service health and performance metrics identify risks and control gaps and implement improvement actions as appropriate.
- Participate in infrastructure projects including technology refresh migration expansion data center activities and platform modernization.
- Engage with regional and global technology teams to align local implementation with enterprise standards and strategic direction.
- Support internal audit regulatory review risk and control assessments and vendor governance activities as required.
REQUIRED QUALIFICATIONS CAPABILITIES AND SKILLS
- Bachelors degree in Computer Science Information Technology Engineering or a related discipline.
- Solid experience in enterprise infrastructure engineering or production support ideally within a structured and high-availability environment.
- Strong knowledge of server storage virtualization and VDI platforms in enterprise environments.
- Good understanding of infrastructure operations across Windows and Linux platforms including system administration patching hardening and support practices.
- Familiarity with enterprise storage operations backup and recovery concepts and resiliency / disaster recovery requirements.
- Working knowledge of core networking concepts and operational support across switching routing firewall VPN and data center environments.
- Experience working within formal operational frameworks covering incident problem change and configuration management.
- Strong problem-solving skills sound judgment and the ability to assess operational risk and escalation needs.
- Strong written and verbal communication skills with the ability to work effectively across local and regional/global teams.
- Ability to manage competing priorities and support production issues maintenance activities and controlled change windows.
PREFERRED QUALIFICATIONS CAPABILITIES AND SKILLS
- Experience in asset management fund management securities banking or other regulated financial institutions.
- Familiarity with mainstream international enterprise technologies and platforms such as VMware Omnissa / Citrix Microsoft Red Hat Dell EMC HPE NetApp Cisco Palo Alto and Fortinet.
- Experience supporting multi-site production and disaster recovery environments.
- Exposure to automation and scripting using PowerShell Python Ansible or equivalent tools.
- Familiarity with enterprise monitoring logging and service management platforms.
- Experience in vendor coordination audit support control documentation and platform standardization.
- Relevant certifications such as VMware Microsoft Red Hat Cisco or ITIL are a plus.
- For Vice President level candidates demonstrated strength in stakeholder management cross-functional coordination and delivery leadership is preferred.
Required Experience:
Exec
Key Skills
- React Native
- AI
- Enterprise Software
- React
- Node.js
- Redis
- AWS
- Software Development
- IOS
- Team Management
- Product Development
- Mobile Applications
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
