Coordinator, Programs & Services

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sports growth on every level in the United States from local communities to the crown jewel of the professional game the US Open.

Why Work for the USTA

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Dont know tennis Dont worry you can still find yourself in the game!

USTA Foundation Incorporated (USTAF or USTA Foundation) the social impact arm of the United States Tennis Association Incorporated (USTA) utilizes the powerful combination of tennis and education to enhance the lives of under-resourced youth through its support of the National Junior Tennis & Learning (NJTL) network. For more than 50 years NJTL has impacted thousands of under-resourced youth across the nation and today the network features more than 270 chapters that reach more than young people from under-resourced communities annually.

The Role

The coordinator assists in the successful goals and strategies of the USTA Foundation Program & Services team.

• Supports the Young Person Pathway and other verticals as assigned contracts invoices and Program & Services Committee administration under direction of department leadership including documentation tracking process adherence and follow-up communications.
• Source and order supplies and other relevant materials in support of program activities events and office needs.
• Maintains Salesforce data entry and record management basic reporting pulls and tracking related to program activations chapter engagement and partner interactions.
• Supports outreach communications and administrative processes related to the Young Person Pathway (college scholarships player grants internship program and other programs as assigned) including deadline tracking recipient communications application support and participant experience in coordination with program leads.
• Assists in the coordination and execution of USTA Foundation Program & Services activities activations and events including logistics vendor coordination registration tracking run-of-show preparation and on-site support.
• Maintains project trackers timelines and workflow coordination across assigned initiatives.
• Supports internal and external communications execution including chapter-facing outreach webinar coordination partner correspondence and post-event follow-up.
• Ensures adherence to organizational processes documentation standards and compliance requirements across assigned responsibilities.

Who You Are

• 1-3 years of professional experience supporting programs operations events or administrative functions preferably within a nonprofit youth-serving or mission-driven organization including experience supporting event logistics registration vendor coordination and on-site execution.
• Strong organizational and project coordination skills with the ability to manage multiple priorities track deadlines and maintain accuracy in a fast-paced environment.
• Demonstrated attention to detail and commitment to data accuracy documentation and follow-through.
• Clear and professional written and verbal communication skills with the ability to support internal and external communications across diverse audiences and stakeholders including chapters partners vendors and young people.
• Experience working with CRM systems and digital tools required; familiarity with Salesforce Novatus Concur or similar platforms preferred.
• Proficiency with Google Workspace and Microsoft Office applications.
• Ability to work independently exercise sound judgment and adapt in a dynamic environment with evolving priorities.
• Collaborative service-oriented approach with the ability to work effectively with colleagues chapters partners and young people.
• Alignment with the mission of the USTA Foundation and an interest in youth development education or sports-based programming.
• Appreciation for sports and interest in tennis as a participant or spectator preferred but not required.

At the USTA we know people are our most important asset. For this reason we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

Flexibility:Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.

Comprehensive benefits designed to meet your unique needs:Medical dental vision access to doctors virtually a flexible spending account to manage your health and dependent care expenses and life and disability insurance are a small part of our offerings.

Time to recharge and energize:Generous paid time off policy - including vacation sick personal and paid holidays parental leave and a paid winter recess.

Plan for your future financially and professionally:401(k) with employer matching (up to 6.5%) promotional and growth opportunities Learning and Development programs to learn on the job and up to $5000 for tuition reimbursement.

Mental and emotional wellness:Resources for overall well-being including mental health and meditation benefits.

Other cool perks:A personalized health management program pet insurance commuter benefits identity theft protection discounts with our network of partners and fun events are just a few of the optional benefits available.

The expected range for the base salary for this position is 50000 - 55000 and overtime eligible. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables including as appropriate the applicants qualifications for the position the years of relevant experience their unique skills and the location from which they will be performing the job.

Come One Come All

We strongly encourage you to apply if youre interested; wed love to learn how you can serve our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals regardless of age disability national origin race color religion sex sexual orientation gender gender identity or expression pregnancy veteran status marital status family status alienage or citizenship status creed genetic information or any other status protected by applicable federal state or local law.