Customer Care Call Center Representative
Share
Job Location:
Preston, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Preston Automotive Group is expanding its high-volume Customer Care Call Center. If you enjoy helping people and being on the phone were looking for career-oriented Customer Care Center Representatives who will provide excellent communication with our customers.
Responsibilities and Duties
As a Customer Care Center Representative you will make outbound calls and receive inbound calls from current previous and prospective customers to schedule service appointments. You will also be required to field and send customers to the corresponding dealership for sales service parts and finance. Automotive experience is helpful but is NOT a requirement. Paid training and ongoing support is provided!
Qualifications and Skills
Pleasant engaging and professional phone manner must be able to smile on the phone.
Call center/collections/customer service and/or marketing experience preferred.
Team player positive attitude!
Strong PC and internet skills.
No outbound phone call reluctance
Willing to learn consistently and driven to achieve daily.
Full-time hours; must be able to work rotating shifts including evenings and alternating Saturdays.
Benefits include:
Comprehensive training program
Advancement opportunities
Supportive team work environment
Company benefits including medical dental vision coverage; 401K with employer match employee discounts and much more!
Required Experience:
Unclear Seniority
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
Preston Automotive Group has been serving Maryland, Virginia and Delaware customers since 1975. We have car dealerships across multiple brands. Find yours today!
