Operations Director, Operational Excellence

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Data Center Operational Excellence - Operations Director

Position Summary

Support comprehensive data center operations across regional facilities providing strategic leadership for mission-critical infrastructure operations while driving operational excellence reliability and efficiency to meet stringent service level agreements and business objectives.

Key Responsibilities

Strategic Operations Leadership Develop and execute operational support strategies for data center portfolio including capacity planning performance optimization and service delivery enhancement. Establish operational standards policies and procedures while ensuring alignment with corporate objectives client requirements and industry best practices for mission-critical infrastructure management.

Multi-Site Operations Management Support operations across multiple data center facilities and clients. Provide support to facility managers engineering teams and technical staff. Provide technical expertise and program implementation support on deliverables (client service operational field execution) of operations and critical environments. Provide or coordinate SME resources to support the needs of the account or site.

Risk Management and Compliance Establish enterprise-level risk management frameworks for operational activities including business continuity planning disaster recovery and security protocols. Ensure compliance with industry regulations safety standards and corporate policies while implementing audit processes and quality assurance programs.

Innovation and Technology Integration Drive adoption of emerging technologies including automation systems predictive analytics and IoT platforms to enhance operational efficiency and reduce manual intervention. Champion digital transformation initiatives and evaluate new technologies for competitive advantage and operational improvement.

Team Development Provide leadership and coaching to operations teams to build capabilities in operational excellence methodologies problem-solving techniques and performance improvement practices. Foster collaboration between facilities engineering and support teams.

Required Qualifications

• 5 years operational experience with responsibility for leading teams in a data center environment

• Demonstrated leadership skills in managing people and customers. Strong oral and written communication negotiation and analytical skills.

• Strong strategic thinker and planner. Ability to develop and create alternative ways to proceed way forward.

• Strong analytical ability to think about all the factors that might affect a situation recommend and execute solutions.

• Strong organizational skills complements abilities i.e. how resources can be arranged for maximum productivity.

• Strong judgment problem-solving and crisis management skills.

• Excellent interpersonal and relationship building skills.

• Fundamental skills in critical systems such as emergency/stand-by generators automatic transfer switches un-interruptible power supply (UPS) systems power distribution systems UPS batteries etc.

• Technically proficient in operations of Building Management Systems Life Safety Systems CMMS Microsoft Office Power Point Visio and Microsoft Outlook software.

• Extensive electrical mechanical & plumbing knowledge of commercial facilities with a very strong background in critical data center operations.

• Proven record of providing excellent internal and external customer service

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Accepting applications on an ongoing basis until candidate identified.