Director Business Analytics
Office of Advancement Advancement Information Services (AIS)
Location: New Orleans LA
Summary
The AIS Director Business Analytics is a leader in AIS who owns the rules and standards for how TU Advancement measures success counts gifts and credits and reports performance consistently for various internal and external stakeholders throughout Tulane and Tulanes constituents. The position ensures that dashboards reports and analysis are consistent actionable and aligned with organizational goals while providing expert guidance to end users with priority given to AIS senior leadership requests. The role will support the effective use of Salesforce Affinaquest (Quest) and related tools to answer key business questions throughout Advancement and leads a team of end-user focused business analysts a training manager and a documentation specialist.
Required Knowledge Skills and Abilities
Proficiency in data analysis and data visualization with tools such as native Salesforce PowerBI or Tableau etc.
Strong knowledge of CRM systems preferably Salesforce and related tools.
Understanding of nonprofit and/or higher education fundraising and engagement performance tracking.
Experience translating business questions into actionable queries on large datasets.
Ability to multitask between diverse user groups.
Superior analytical critical thinking and problem-solving abilities.
Excellent organizational and time management skills including the ability to manage multiple demands and/or projects simultaneously
Familiarity with project management methodologies and software development life cycle.
Understanding of professional standards when working with SVP and other high-level stakeholders including confidentiality.
Required Education and/or Experience
Bachelors Degree
5 or more years of experience as in business intelligence reporting data analysis or similar role supporting nonprofit and/or higher education advancement.
Any appropriate combination of relevant education experience and/or certifications may be considered.
Preferred Qualifications
Experience in higher education or nonprofit advancement.
Experience creating dashboards using data visualization tools.
Familiarity with fundraising metrics industry-specific key performance indicators and moves management.
Leadership experience managing teams and high-level projects.
Experience with Affinaquests AdvancementRM
Compensation Information
Please Note: Depending on your role and the department in which you work you may be expected to adhere to COVID-19 requirements such as vaccinations and booster shots.
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