Come work at the best place to give and receive care!
Job Description:
Patient Service Representative Full Time 40 Hours - Variable Days/Early Evenings 40 Buttrick Road Londonderry NH
Rehabilitation Services Outpatient
Elliot Rehabilitation Services outpatient department consists of 8 clinics across the greater Manchester area. We offer physical occupational and speech services across a multitude of specializations including orthopedics neurological pelvic floor vestibular geriatrics pediatrics and oncology. We offer a multitude of educational opportunities to promote clinical growth and support staff with dedicated documentation time mentorship programs and involvement in department projects. We encourage a culture of learning and process improvement while providing high quality evidence-based therapy leading to positive patient outcomes.
About the Job
Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations including greeting and registering patients answering phones scheduling appointments entering demographics and processing referrals. Retrieving and updating medical records collecting fees and performing general clerical and other duties as assigned in accordance with TJC and government standards as well as policies and procedures of Elliot Rehabilitation Services.
What Youll Do
Receives incoming telephone calls directs inquires as appropriate and takes messages.
Receives and processes referrals from physicians offices and manages referral tracking process.
Performs required insurance verification activity when appropriate.
Obtains insurance information through department processes in order to ensure that proper authorization requirements will be fulfilled.
Schedules appointments for therapy evaluations and visits based on established guidelines.
Completes the registration process explains applicable policies to patient and assists patients with paperwork.
Collects payments and charges from the patient at time of service.
Maintains therapists schedules optimizing effective scheduling of appointments.
Education and Experience
High School Diploma or equivalent required. Previous experience in a health care setting preferred. Ability to obtain BLS Certification within first 90 days and maintain while in position.
What Elliot Health System Has to Offer
Work Shift:
Variable - days/early evenings 40 hours a weekSolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation disability status veteran status or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Southern New Hampshire Health - Premier medical center and a network of over 400 providers in more than 50 convenient locations.