IT Intern Spring of 2026

Greensboro, NC - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Cogent Analytics is seeking a hands-on and tech-savvy IT Intern to support the companys technology operations and infrastructure. This role provides practical experience in IT setup device management troubleshooting and end-user support in a fast-paced office environment.

The ideal candidate is proactive adaptable and eager to learn with strong technical curiosity problem-solving skills and the ability to communicate effectively with non-technical users. This is internship is based in Greensboro North Carolina with a minimum requirement of 20 hours per week.

We are looking for our IT Intern to officially start as early as this Spring!

Responsibilities

Assist with physical IT setup - Set up monitors desktops laptops docking stations printers and other peripherals ensuring all devices are connected powered on and ready for use.
Prepare and organize IT equipment - Unbox new devices label them with asset tags charge batteries and stage them for deployment or distribution.
Support workstation setup and breakdown - Help move and set up employee workstations during office relocations seat changes or hardware refresh projects ensuring minimal downtime.
Maintain accurate IT inventory - Verify equipment check serial numbers update records and organize storage areas to keep the IT asset inventory up to date.
Provide basic help desk support - Respond to common technical issues such as login problems software installations and peripheral setup escalating more complex issues to senior IT staff.
Document troubleshooting and resolutions - Record all troubleshooting steps updates and outcomes in the ticketing system for future reference and knowledge sharing.
Deliver professional technical support - Assist employees with technical requests and setup days in a friendly patient and clear manner ensuring a positive user experience.

Requirements

Currently pursuing or recently completed a degree in Information Technology Computer Science Information Systems or a related field
Basic familiarity with Windows environments including navigation settings and common troubleshooting.
Working knowledge of applications such as Outlook Teams OneDrive and SharePoint for collaboration and communication.
Basic understanding of computer hardware including laptops desktops monitors docking stations and peripheral devices.
Ability to assist with device setup workstation configuration and basic troubleshooting of common hardware or software issues.
Experience or exposure to help desk environments ticketing systems or end-user technical support is a plus.
Attention to detail when tracking IT inventory labeling devices and managing storage or equipment staging.
Ability to follow technical documentation standard operating procedures (SOPs) or setup instructions accurately.
Clearly and patiently assist non-technical users with technical issues providing guidance in a professional and approachable manner.
Accurately track label and manage IT equipment and inventory ensuring records and storage are consistently up to date.
Ability to communicate effectively in English both written and verbal.
Ability to handle general office tasks and assist with travel expenses and event coordination.
Authorized to work in the United States and located in Greensboro NC.
Must be able to work 20 hours per week with occasional evening or weekend availability.
Commitment to maintaining a high-performance culture and upholding company values.

$12 - $12 an hour

If you are looking to gain hands-on experience in a dynamic business environment we encourage you to apply for this internship. Join Cogent Analytics and contribute to a high-performance team dedicated to excellence and client success.

Cogent Analytics is an Equal Opportunity Employer.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Intern