Customer Service Expert – Hungarian + English
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: Customer Service Hungarian English
Location: Lisbon Portugal On-Site
Start Date: 30 April 2026
Working Hours
Monday Sunday: 08:00 17:00 or 09:00 18:00 (rotational shifts)
Days Off: 2 rotational days per week
Later schedule (to be confirmed by client): 24/7 rotational shifts
About the Role
Join an international team as a Customer Service Specialist supporting Hungarian-speaking customers in a dynamic international e-commerce this role you will provide high-quality service handle customer inquiries efficiently manage peak periods during promotions and contribute to an excellent customer experience.
Responsibilities
Maintain strong knowledge of leading e-commerce products and services.
Provide outstanding customer support with empathy and clear decision-making.
Handle customer communication professionally via phone email and chat.
Manage high volumes of customer contacts during promotional periods.
Requirements
Fluent Hungarian (spoken and written)
Good English level (spoken and written)
Strong understanding of e-commerce environments
Excellent communication and customer service skills
Ability to remain calm empathetic and solution-focused under pressure
Compensation & Benefits
Salary: 920/month 14 months
Performance Bonus: 45/month 11 months
Meal Allowance: 7.63/day
Welcome Bonus: Paid monthly during the first year (1/12 per month)
Health Insurance: From day 1 (employee contribution required free after 6 months)
Permanent contract after the trial period
Apply now to join an international and multicultural team in Lisbon and grow your career in the e-commerce industry.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
