PRODUCT MANAGER – MERCHANT WALLETS

Company Overview:

Our client a Karachi-based State Bank of Pakistan (SBP) regulated Electronic Money Institution (EMI) seeks to appoint an experienced professional for the following role:

Job Role

The Product Manager Merchant Wallet will own the development and go-to-market of our merchant-facing products. This role requires building the product for merchants (MSMEs small businesses) to accept digital payments and driving B2B adoption while ensuring a smooth secure and compliant merchant experience.

Key Responsibilities

• Define the merchant wallet product vision roadmap and strategy in line with company goals.
• Work with engineering and design to build features for merchants: merchant onboarding acceptance value added features etc.
• Coordinate with compliance and risk teams to ensure merchant wallet operations meet regulatory requirements (KYC/AML transaction limits fraud).
• Build and maintain pricing / fee models (transaction fees wallet hold fees) that are competitive and scalable.
• Conduct merchant research: interview potential and pilot merchants collect feedback and understand pain points.
• Partner with sales operations and customer success teams to support go-to-market onboarding and retention of merchant customers.
• Define and track product metrics such as number of merchants onboardings volume through merchant wallet transaction frequency merchant churn dispute rate.
• Run pilot merchant programs collect feedback iterate product and prepare for full-scale launch.
• Lead the merchant wallet product by driving cross-functional alignment across commercial engineering and operations teams on product priorities strategy and execution.

Education

• Minimum 16 years of education preferably a Masters degree in Business Computer Science or a related field from an HEC-recognized or equivalent foreign institution.

Experience

• Minimum 3-4 years of professional experience preferably in a large national/multinational organization with at least 1-2 years of related functional experience in a similar role at an equivalent position.
• Prior product management experience preferably in payments fintech or B2B financial products.
• Experience working in a regulated financial environment is a plus.

Requirements

• Excellent business sense: able to define pricing analyze unit economics and build scalable B2B models.
• Analytical mindset: experience tracking and interpreting KPIs merchant metrics and operational data.
• Cross-functional leadership: ability to lead teams across product compliance sales and operations.
• Strong problem-solving skills and ability to make trade-offs (speed vs risk feature vs compliance).
• Excellent communication negotiation and stakeholder management.

Age

• The candidate should preferably be not more than 35 years of age as of last date of submission of application.

This advertisement is published on 13 March 2026. The last date to apply is 22 March 2026. Candidates who possess the required experience and educational qualifications to undertake this challenging role are encouraged to submit their applications at

Only shortlisted candidates will be contacted.