Kia Customer Service Representative
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Job Location:
Mandan, ND - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Summary:
Eide Kia Mandan is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative in Mandan North Dakota. This individual will be responsible for providing exceptional service to our customers in the auto industry. This is a full-time position paid hourly.
Compensation & Benefits:
The compensation for this role is hourly based on experience paid addition our full-time employees are eligible for a comprehensive benefits package including medical dental and vision insurance 401k retirement plan paid time off and employee discounts.
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Act as the first point of contact for customer inquiries and concerns
- Provide information about products and services offered by the dealerships service department
- Conduct follow-up calls with customers to ensure satisfaction with their service experience
- Resolve customer complaints or issues with a high level of empathy and professionalism
- Maintain and update customer records in the company database
- Collaborate with other departments to ensure smooth and efficient customer service processes
- Meet and exceed sales targets and goals set by the dealership
- Assist with administrative tasks as needed
Requirements:
- High school diploma or equivalent; college degree preferred
- Previous customer service experience in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a busy work environment
- Knowledge of the automotive industry is not needed we will train
EEOC Statement:
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Eide Ford Mandan is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have o...
