Spare Parts Coordinator

Are you looking for a challenge Thats what we offer!

Scope of Job

Handle spare parts orders and be a focal point of parts information for all stakeholders. This position requires the person to be eager to sort out data is detail oriented well managed and problem-solving ability to ensure the spare parts orders are on time smooth and accurate.
He/She has to collaborate with several teams and coordinate with external vendors warehouses other Heidelberg entities as well as customers for smooth order activities. SAP proficiency (module: SD MM) & English communication are necessary for this job.

Responsibilities

• Support customers with high standards of service to represent the Heidelberg brand image as a No. 1 Service provider of the industry
• Carry out the inquiries from external/internal stakeholders by providing advices which demonstrate flexibility and commitment to the organizational goals and objectives.
• Ensure the ordered part numbers are accurate by checking from company data sources such as machine drawing from ServicePoint parts book SAP or seeking some advice from Heidelberg Specialist in Germany.
• Coordinate with warehouses in each location for ordering and returning products.
• Coordinate with forwarders to ensure its on time delivery from the warehouse to customers site as well as preparing documents for inbound/outbound logistics processes if required.
• Issue quotation Invoice debit note including follow up activities after documents are sent out.
• Minimize customer complaints and be involved in customer satisfaction survey as per the HTHs Complaint Management Policy.
• Take care of other tasks/jobs assigned by superior.

Who are we looking for

• Bachelors degree in any fields.
• At least 3 years of experience in coordination logistics and supply chain management in the Printing Machinery Engineering or any related businesses.
• Have technical knowledge of the spare parts of Prepress Sheetfed printing and Post Press Machines would be advantage.
• Detailed oriented well managed and good communication skill in both Thai and English.
• Proficient with Microsoft Office applications (Word Excel PowerPoint Teams) and SAP (SD and MM)

Why work for HEIDELBERG

HEIDELBERG is a company with a lively history for over 175 years we have combined innovation and tradition. We believe that we can shape our future. If we pull together we will collectively turn our vision of the future into reality.

We are looking for future employees who will actively shape the HEIDELBERG of tomorrow with us as part of the team. We are seeking individuals who can turn ideas into concepts and concepts into reality. If you are someone who doesnt just talk about change but also actively implements initiatives and wants to work as part of a team then join us in actively creating a sustainably successful future. We value people who take matters into their own hands and accompany others along the journey.

With us you can leverage your skills and further develop and utilize your potential through personal development programs. Your compensation at HEIDELBERG will be attractive your working environment modern and your social benefits excellent.

Good to know

Rarely are there candidates who fulfill all requirements 100%. Even if you dont fulfill all requirements we look forward to receiving your application in any case.