Merchant Senior Associate SA Level

Senior Associate (602) – Payments Platform

Job Description

Are you passionate about bringing innovative payment products to market through hands-on execution

Join PWLI team and make a direct impact by launching product that relentlessly focus on emerging

customer and merchant problems while ensuring products are launched on time and operate reliably at

scale.

As a Senior Associate Product Management within the Payments team you will play a pivotal role in

delivering high-quality payment solutions by guiding cross-functional teams through the full product

lifecycle. You will conceptualize the next generation of payment platforms drive innovative thinking and

build seamless customer journeys that are the foundation of Chase digital payment experiences. We are

looking for product owners who lead with product thinking and aren’t afraid to dive into technical detail

who can take responsibility for driving development monitoring performance and scaling to millions of

customers while fostering a culture of innovation learning and collaboration.

As a Senior Associate on payments team with advanced technical capabilities you leverage your product

management skills to innovate on translating business opportunities into products adopted by customers at

scale. Payments team within PWLI is responsible for delivering seamless payment experience across

Chase digital commerce experiences.

Job responsibilities

Collaborate with Product Technology Design and Analytics partners to develop and deliver

product and platform strategies from 0-1

Own and manage the product delivery lifecycle from ideation to production.

Define product goals with clear requirements and KPIs that can be converted into user stories

and process flows for the engineering development team and other stakeholders

Work closely with developers and testers to ensure the team correctly translates requirements into

working technical designs test plans and scripts to serve customer needs

Conduct pre-release reviews which could include regression testing and quality assurance to

certify the release as production ready

Manage product backlog creation and grooming support agile product delivery launch and go to

market for product production support issue & defect resolution and prioritization

Monitor performance against goals identify and scope implementation paths for needed

enhancements and create remediation plans when needed

Collaborate with a team of cross-functional partners to ensure a strong risk and controls

environment (e.g. Risk Controls Legal Compliance)

Required qualifications capabilities and skills

5 years of experience in financial services and/or product management

Experience enabling change within large highly matrixed organizations and managing

stakeholders across multiple functions especially engineering architecture design and other

product peers

Passion for understanding customer needs and demonstrated ability to build scalable platforms

Ability to think strategically while maintaining relentless attention to the details required to

ensure successful execution

Outstanding verbal and written communication

Strong knowledge of APIs engineering practices and the product development lifecycle using

Agile methodologies

Proven track record of managing risk and controls

Bachelors or Masters in Computer Science Engineering Business Administration or comparable

field of study

Preferred qualifications capabilities and skills:

Strong preference for experience in online payments including but not limited to digital wallets

payment processing money movement and adjacent products.

Candidates with Fintech background or payment platform experience shall be preferred