B&F Assistant Operations Manager (April) W Barcelona
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
The Wet Deck Assistant Operations Manager is responsible for directly supporting the Operations Manager in the comprehensive management of the venue providing support in the most demanding operational administrative and organizational areas.
Their main function is to ensure the proper functioning of the venue through operational coordination incident management and continuous support in team supervision and administrative control.
Main Responsibilities
1. Operational Support
- Support the supervision of the venues daily operations (management of supervisors and talent).
- Ensure compliance with service and quality standards (support and focus on talent training oriented toward quality and service standards and support in the internal audit system).
- Provide support in the coordination of events activations and venue programming.
- Act as a key support point during peak operational demand ensuring service quality and guest satisfaction.
2. Administrative Management
- Support administrative tasks and followup on internal processes (schedules incident emails warning and disciplinary letters licenses).
- Assist in expense control and proper budget allocation (support in P&L analysis keeping venue expenses up to date and helping manage controllables).
- Oversee stock control ordering and material management.
3. Incident Management
- Manage operational incidents within the venue.
- Address and resolve teamrelated incidents (managing daily staff issues and requests).
- Support the resolution of guest complaints and claims ensuring professional responses aligned with W standards.
4. Team Support
- Monitor team performance together with the Operations Manager.
- Maintain constant communication with supervisors and talent to ensure smooth operations.
Role Objective
To act as the primary operational and administrative support for the Operations Manager ensuring efficiency control and excellence in the guest experience within the venue.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
Key Skills
- Bidding
- Arabic Speaking
- Fund Management
- ERP
- Airlines
- Corrosion
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
