Based in Toronto this compliance role oversees the daily operations of the GWAM and GA Investments Code of Ethics Program supporting regulated entities across Global Wealth & Asset Management (GWAM) and General Account Investments (GA). The position supports various Employee Conflict of Interest Programs such as Gifts and Entertainment Outside Business Affiliations Political Contributions and Personal Trading.
The successful candidate will provide dedicated real-time expertise and support to our current Access Person population globally and provide hands-on support for the Programs improvement projects and initiatives. The position reports directly to the Manager Compliance and will collaborate closely with the team in Toronto the offshore team in Manila and Senior Director in Boston
Position Responsibilities:
Oversee day-to-day operations: Provide day-to-day compliance support address inquiries from our Access Persons related to the GWAM/GA Investments Code of Ethics via all means of delivery (Code of Ethics shared email inbox email Teams)
Real-time monitoring of the Code of Ethics administrative system (StarCompliance) activities and processes
Support monitoring of APs personal trading activity and review for compliance with the Codes personal trading policies.
Support review of daily trade exceptions
Review and designate employees as Access Persons (APs) and provide them with training
Use corporate technology to automate and enhance work processes
Provide ad hoc analysis and project management support when needed
Required Qualifications:
A high degree of integrity and a passion for promoting ethical behavior.
Comfortable engaging with senior leaders and crossfunctional partners.
Curiosity and a mindset centered on continuous improvement
A mindset that embraces technology data and innovative approaches to compliance.
2 years of financial services experience
Experience with Excel intermediate level and above
Exceptional communication abilities
Advanced analytical skills and sound judgment with the ability to manage sensitive information and navigate complex cases effectively
Ability to manage multiple priorities in a fastpaced environment with minimal supervision.
Preferred Qualifications:
Experience with Power BI Power Automate SharePoint or similar tools.
Experience working with trade surveillance personal trading controls or related monitoring systems (Bloomberg StarCompliance Aladdin or similar platforms)
Experience in ethics compliance risk management internal audit or related discipline.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$55125.00 CAD - $91875.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
IC
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.