Hardware Asset Management Analyst

Job Title: Hardware Asset Management Analyst
Location: Toronto Ontario Canada
Work Mode: On-Site
Experience: 2 Years

Role Summary
NearSource is seeking a Hardware Asset Management Analyst to support enterprise PC lifecycle operations. This role focuses on asset lifecycle management inventory tracking operational workflows and data integrity across distributed environments. The selected candidate will contribute to standardized processes reporting accuracy and cross-regional operational support.

Key Responsibilities

• Execute day-to-day PC lifecycle operations including IT asset disposition device refresh requests and hardware-related intake workflows.
• Manage ITSM tickets shared inbox queues and intake processes aligned with operational SLAs.
• Track and maintain hardware inventory across office hubs and vendor partner locations.
• Maintain and update asset databases metadata structures and lifecycle records.
• Drive data standardization cleansing and consistency across asset management systems.
• Develop and maintain operational documentation knowledge base articles and process guidelines.
• Support user acceptance testing for lifecycle tools workflows and system enhancements.
• Coordinate operational support across regions including APAC and EMEA.
• Generate recurring and ad hoc reports on inventory deployment timelines and asset data quality.
• Support SAP asset alignment activities and retroactive record updates.
• Maintain hardware catalogs laptop standards and vendor documentation.
• Track device procurement details including ETA pricing and supply chain updates.

Must-Have Skills

• Proven experience in hardware asset management and IT asset lifecycle operations.
• Strong understanding of supply chain processes related to IT hardware.
• Hands-on experience with ITSM platforms such as ServiceNow or Wolken.
• Proficiency in tools such as AirTable Power BI Excel and similar enterprise tools.
• Experience managing ticketing systems intake queues and shared operational inboxes.
• Strong data management reporting and documentation capabilities.
• Experience supporting UAT and validating operational workflows or system changes.
• Ability to manage multiple priorities with strong attention to detail.
• Effective written and verbal communication skills across cross-functional teams.
• Capability to support operations across multiple time zones.

Nice-to-Have Skills

• Experience working with SAP or financial asset management systems.
• Familiarity with vendor or VAR coordination processes.
• Exposure to hardware catalog management laptop standards or peripherals.
• Experience in enterprise PC lifecycle hardware operations.

Certifications

• Relevant IT asset management or IT service management certifications are considered an asset.

About NearSource
NearSource Technologies is a trusted partner for future-ready software consulting enabling enterprise organizations to accelerate digital transformation. Our global engineering teams build and deploy impactful technology for leading brands working directly on long-term initiatives.

Equal Opportunity Statement
NearSource is an equal opportunity employer committed to fostering an inclusive and respectful environment. We celebrate diversity and do not discriminate based on race gender religion sexual orientation age disability or background. Innovation thrives when everyone feels empowered to contribute.