Desktop Support Analyst – Hardware Asset & Lifecycle Management
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Desktop Support Analyst Hardware Asset & Lifecycle Management
Location: Toronto Ontario Canada (On-Site)
Experience: 2
Rate: 22 CAD PH
Location: Toronto Ontario Canada (On-Site)
Experience: 2
Rate: 22 CAD PH
Role Summary
We are hiring for Desktop Support Analyst Hardware Asset & Lifecycle Management where the selected candidate will support PC lifecycle operations with a focus on hardware asset management inventory tracking and operational workflows. This position involves working closely with cross-functional teams to ensure smooth asset lifecycle processes and data accuracy across systems.
Key Responsibilities
We value every application and aim to respond to those closely matching the role criteria. Even if you dont hear back this time we encourage you to stay connected with us for future opportunities.
About the Company
Techedin is a global IT staffing and technology services firm helping enterprises build high-performance tech teams. We support innovation at scale by connecting skilled professionals to leading companies and impactful projects. We prioritize transparency responsiveness and the right fit.
Equal Opportunity Statement
At Techedin we welcome applicants of all backgrounds communities and experiences. Our commitment to diversity equity and inclusion drives us to create hiring experiences that are open fair and human-first.
- Support daily PC lifecycle operations including asset disposition refresh requests and device tracking
- Manage and respond to tickets intake queues and shared inbox requests
- Track hardware inventory across office locations and external vendor partners
- Maintain and update asset data ensuring accuracy and consistency across systems
- Clean and standardize operational datasets to improve reporting quality
- Create and maintain documentation knowledge base articles and process guides
- Support user acceptance testing for system and process enhancements
- Collaborate with global teams to provide operational support across different time zones
- Prepare regular and ad hoc reports on inventory device trends and operational metrics
- Assist with updating asset records and aligning financial tracking data
- Help maintain hardware standards catalogs and vendor-related documentation
- Track device availability pricing and supply-related information
- Experience in hardware asset management and IT asset lifecycle operations
- Strong understanding of supply chain logistics related to IT hardware
- Experience working with ticketing systems intake queues and shared inbox workflows
- Hands-on experience with tools like ServiceNow or similar ITSM platforms
- Familiarity with AirTable Power BI and Excel for tracking and reporting
- Strong data management reporting and documentation skills
- Experience supporting UAT and process validation activities
- Strong attention to detail and ability to manage multiple tasks
- Good communication skills to work with cross-functional teams
- Ability to support global operations across multiple time zones
- Experience working with SAP or similar financial systems
- Exposure to vendor or reseller coordination
- Familiarity with hardware catalogs laptop standards or peripheral management
- Experience supporting global PC lifecycle operations
We value every application and aim to respond to those closely matching the role criteria. Even if you dont hear back this time we encourage you to stay connected with us for future opportunities.
About the Company
Techedin is a global IT staffing and technology services firm helping enterprises build high-performance tech teams. We support innovation at scale by connecting skilled professionals to leading companies and impactful projects. We prioritize transparency responsiveness and the right fit.
Equal Opportunity Statement
At Techedin we welcome applicants of all backgrounds communities and experiences. Our commitment to diversity equity and inclusion drives us to create hiring experiences that are open fair and human-first.
