Delivery Manager (Wechat Apps) | Bank

Hong Kong - Hong Kong

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

ABOUT US

Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people the vision and the passion.

We are growing through a significant growth journey now is a very good time to join us as we expand geographically increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking.

ROLE RESPONSIBILITIES

We are currently seeking Consultants / Senior Consultants to support and drive the growth of our WPB practice. This is an exciting opportunity to be a leader in a growing team of WPM experts where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients.

This project is with a leading Global Bank as aDelivery Manageron drivingadoption of new processes systems or structures. Experience in running Wechat mini appsis preferred.

KEY RESPONSIBILITIES

Lead planning and delivery of a WeChat system project ensuring timely execution of roadmap milestones and effective communication across workstreams.
Gather and analyse business requirements from product teams frontline digital and marketing functions translating them into clear user stories and system features.
Support UI/UX design activities including user journeys wireframes and design workshops ensuring the platform aligns with customer behaviours and cultural expectations.
Partner with Technology teams to validate feasibility coordinate development cycles and ensure smooth integration with existing systems and data flows.
Maintain key delivery artefacts such as RAID logs project plans governance decks and reporting dashboards for senior management.
Oversee UAT activities: preparing test scenarios coordinating testers managing defect tracking and securing signoff for production release.
Deliver change interventions (communications training onboarding materials) to support adoption across relationship teams and service channels.
Facilitate crossfunctional meetings and stakeholder forums to align scope manage risks/issues and drive resolution of delivery blockers.
Analyse usage metrics and feedback to support continuous platform improvement after rollout.

SKILLS & EXPERTISE

At least 4 years working experience across change delivery business analysis or digital product implementation within banking or financial services
Experience delivering Wechat mini apps is highly preferred
Strong understanding of project delivery including Agile cycles backlog prioritisation and crossfunctional coordination.
Experience delivering digital communication chat or mobile app features is highly advantageous. Ability to translate business needs into clear requirements user stories and UI/UX considerations.
Strong communication and stakeholdermanagement skills with the ability to work across diverse teams including frontline digital technology and marketing.
Experience supporting UAT test execution defect management and release readiness.
Mandarin and/or Cantonese will be required for this position.

WHY JOIN CAPCO

You will work on engaging projects with some of the largest banks in the world on projects that will transform the financial services industry.

Required Experience:

Manager

ABOUT USCapco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financia...