Job Description
The Role
The Global Policy and OperationalSystems Manager leads global policy compliance and operational systems for Company Vehicle Operations (CVO).Thisroleincludesoverseeingcompany-ownedvehicle programs related initiatives and processes driver communications (including the CVO website) andend-to-endgovernance of the Enterprise Company Vehicle Management System (eCVMS).Therole is accountable for enabling safe compliant and efficient company vehicle operations globally through clear policies robust systems and controls and strongcross-functionalpartnerships.
Major Responsibilities
Lead global policy and operational system development including the creation and maintenance of policies communications forms websites handbooks and related materials that support global company vehicle programs and operations
Oversee compliance operations directing a team responsible for adherence to CVO policy requirements and operational controls including:
Safe Driving and driver policy compliance
Company Vehicle Tagging and inventory visibility
Annual Physical Inventory (API) and related controls
SOX and internal control requirements tied toeCVMSand vehicle inventory
Useraccess governance and periodic access audits foreCVMSand related tools
Drive strategic initiatives and program enhancements to improve processes elevate the customerexperience(driver and business partner) and strengthen operational effectiveness across regions
Provide leadership and direction to a global team guiding individuals across multiple countries who share similar functional responsibilities (policy systems compliance communications) to ensure consistency quality and operational excellence.
Build and manage strong cross-functional partnerships with HR Legal Risk Management Tax IT Financeand other stakeholders to ensure alignment collaboration and successful program execution
Collaborate with teams to identify issueandrootcausesdevelop andimplement corrective action plans; and drive continuous improvement in both policy and system execution
Oversee development and distribution of key monthly metric reports including incident trends safe driving metrics inventory counts and other KPIs used by leadership to manage company vehicle risk and performance
Required Skills
Excellent communication skills (written oral and presentation)with the ability to translate complex policy and system topics into clear practical guidance
Proven leadership capabilitieswith strong business acumen and sound judgment
Strong collaboration skills with the ability to effectively engage and influence diverse stakeholders at all organizational levels and across regions
Advanced analytical and problem-solving skills includingability toreviewmetrics and reports toidentifytrends risks and opportunities
Highly organized and proactive with the ability to prioritize manage and execute multiple tasks while making effective decisions independently
Demonstrated commitment to teamwork quality and professionalism fostering a positive and productive work environment
Demonstrated initiative with the ability to take ownership and act independently while keepingleadership andstakeholders appropriately informed
Experience andEducation
Bachelors degree(Law Criminal Justice Public Policy Compliance/Risk Management Business Administration or a relateddiscipline)
10 years of experience in policy compliance risk managementinvestigations or closely related field
Supervisory experienceincluding leading direct reports
Demonstratedpolicy and communicationswriting experience(e.g.policy documents handbooks communications website content).
Preferred
Advanced degree (e.g. JD MBA or MS in Law Public Policy Criminal Justice Compliance/Risk or a related discipline)
Supervisory experienceincluding leading globalreports
Knowledge ofglobalcompanyvehicleoperations programs policies procedures and processes
Demonstratedexperience with:
eCVMSand SharePoint (including governance of sites content and permissions)
ManagingSOX/internal controls audits or compliance programs related to asset or inventory management systems
General understanding of GM IT Change Management process and how tomanagesystem changes
Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Warren Mi three times per week at minimum or other frequency dictated by the business
Relocation: This role is NOT eligible for relocation benefits.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g. H-1B OPT STEM OPT CPT TN J-1 etc.)
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Required Experience:
Manager
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