Trainee, IT Change and Configuration Summer 2026

Application Deadline:March24 2026

Program Dates:June 1 8 or 15 2026 December 4 2026
Start and end dates are flexible. Interns must be available to work full-time (40 hours/week) in person at the designated office location.

Our Emerging Talent Programs including Internships and Trainee roles provide hands-on opportunities for students and early-career professionalsto contribute to the teams behind our film television and entertainment experiences.

These paid seasonal assignments deliver meaningful high-impact work designed to accelerate your on real responsibilities build practical skills and gain exposure to the business through structured learning executive engagement and networking opportunities.

Our Trainee programis designed forrecent graduates or those looking to make a career shift as well as individualsseekingto deepen theirprofessionaldevelopmentthroughimmersingexperiences inthe entertainment industry.

The IT Change Configuration and Compliance team is responsible for the governance and operational oversight of Change Management CMDB (Configuration Management Database) functions supporting service delivery within the SPE IT division as well as IT control compliance with policies standards procedures.

Responsibilities:

• Maintain and update Configuration Items (CIs) in ServiceNow CMDB ensuring accurate CI attributes relationships and lifecycle status.
• Support CI provisioning and onboarding including creating new CIs validating required fields establishing relationships and aligning with change records.
• Manage CI lifecycle activities including updates audits reconciliation with discovery data and proper decommissioning/retirement of CIs.
• Document and improve CMDB process flows and assist in automating workflows within ServiceNow to enhance data quality and operational efficiency.
• Contribute to innovation initiatives by developing custom GPTs and AI agent use cases to automate CMDB tasks improve data validation and support intelligent change impact analysis.

Qualifications:

• Foundational knowledge of ITIL concepts especially Change Management Configuration Management and CMDB lifecycle processes.
• Basic understanding of IT infrastructure components (servers applications databases cloud environments network devices) and how they relate to each other.
• Strong analytical and data accuracy skills with experience in documentation data validation or maintaining structured records.

Preferred Qualifications:

• Hands-on experience or coursework in ServiceNow including working with Configuration Items (CIs) workflows or basic administration.
• Interest or exposure to automation and AI tools such as scripting (Python/JavaScript) workflow automation or experimenting with GPT/AI agent use cases.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex national origin disability veteran status age sexual orientation gender identity or other protected characteristics.

SPE will consider qualified applicants with arrest or conviction records in accordance with applicable law.

Sony Pictures does not allow audio recording video recording or use of AI note-taking tools during interviews. Please be aware these tools may be enabled as a default and can be difficult to disable once the interview has started so we recommend you check your device and disable these tools prior to the start of your interview. If recording or the use of the tools occurs during the interview and cannot be promptly turned off or disabled the interviewer may end the interview.

To request an accommodation for purposes of participating in the hiring process you may contact us at